Client Service Request Form
Please fill out the form with your business details and social media goals to help us assist you better.
Basic Business Info
Business Name
*
Contact Name
*
First Name
Last Name
Role / Title
Email Address
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Website URL
Business Location
Social Media Handles
Brand Overview
What does your business do?
*
Describe your target audience
*
Brand values and personality
Fun
Luxury
Edgy
Professional
Friendly
Modern
Premium
Bold
Trustworthy
Playful
Other
Do you have brand guidelines?
*
Yes
No
Goals & Expectations
Main Goal for Social Media
*
Sales
Brand Awareness
Bookings
Growth
Lead Generation
Community Engagement
Other
What Does Success Look Like?
*
KPIs to Track
Followers
Engagement Rate
Website Clicks
Reach
Impressions
Leads
Bookings
Sales
Video Views
Profile Visits
Other
Current Social Media Status
Current social media platforms used
*
Facebook
Instagram
LinkedIn
TikTok
X (Twitter)
YouTube
Pinterest
Threads
Snapchat
Other
What is working well right now?
What is not working right now?
Have you worked with a social media manager before?
*
Yes
No
Content Preferences
Preferred content types
*
Reels
TikToks
Photos
Carousels
Stories
Other
Existing content status
*
Existing content available
New content needs to be created
A mix of both
Not sure yet
Content ideas you already love
Competitors or accounts you admire
Branding & Style
Preferred Aesthetic
*
Clean
Minimal
Bold
Cinematic
Modern
Elegant
Playful
Other
Preferred Colour Palette
Tone of Voice
*
Funny
Professional
Educational
Relatable
Friendly
Inspirational
Authoritative
Other
Posting & Management
Preferred Posting Frequency
Please Select
Daily
3-5 times per week
1-2 times per week
Weekly
Biweekly
Monthly
Other
Service Level
*
Full account management
Content creation only
Other
Community Engagement Support
*
Yes
No
Logistics & Access
Access Method
*
Login access will be provided
Scheduler will be used
Need guidance on the best option
Main Point of Contact
*
Preferred Communication Method
Please Select
Email
WhatsApp
Phone call
Text message
Other
Timeline & Budget
Desired Start Date
*
-
Month
-
Day
Year
Date
Key Dates, Launches, or Events
Monthly Budget (AUD)
Content Approval Process
Must content be approved before posting?
*
Yes
No
Typical feedback turnaround time
*
Please Select
Within 24 hours
1–2 business days
3–5 business days
More than 5 business days
Other
Packages Offered
Which package would you like to use?
*
Growth
Started
Premium
Custom
Anything Else I Should Know
Is there anything else you would like to share or that I should know about your brand or needs?
Submit Request
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