Lendable Customer Feedback Survey
Thanks for taking our short survey, we'd love to hear what you think about Lendable. Leave your email at the end for a chance to win a £50 Love2Shop voucher!
What type of customer are you?
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UWE student
UWE staff
Visitor
How often do you buy takeaway drinks on campus?
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Daily
Multiple times a week
Once a week
Multiple times a month
Once a month
Less than once a month
First time
Never
Have you used a purple Lendable cup?
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Yes
No
How much do you agree or disagree with the following statements?
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Rows
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
I like the look of the Lendable cups
I liked drinking from a Lendable cup
It’s clear that the cups are reusable
It’s clear what to do with a Lendable cup after I’ve used it
It's easy to find a purple Lendable bin
I’d prefer to use a Lendable cup than a disposable cup
I think Lendable is better for the environment than disposable cups
UWE should continue to use Lendable cups
Why haven't you used Lendable? Select all that apply
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I used a mug from the cafe
I used my own reusable cup
I didn't want to drink from a Lendable cup
I wasn't staying on campus to return the cup
I didn't understand how it worked
I haven't bought a drink from a participating cafe yet
Other
Do you have any concerns about using Lendable, or did you experience any issues?
Do you have any suggestions to improve Lendable at UWE, or any other comments?
Win a £50 voucher
If you'd like to be entered into the competition to win a £50 Love2Shop voucher, please leave your email address below. A winner will be chosen at random and contacted via email by 31st July 2026.
If you'd like to enter the competition to win a £50 voucher, please leave your email below
If you're happy to be contacted about Lendable in future for research and feedback purposes, please leave your email below
GDPR notice
If you have provided your email address, you will only be contacted for the reasons stated above and your email address will not be shared with any other parties. You can view Hubbub's privacy policy at hubbub.org.uk/privacy-and-cookies-policy. Hubbub is an independent charity working with UWE and Ecosurety on the Lendable project.
Sorry!
This survey is only for people who have bought a drink at UWE's Frenchay campus.
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