To provide the highest quality of care and accommodate all clients effectively, Pins & Needles Acupuncture requires a minimum of 24 hours` notice for any appointment cancellation or rescheduling request.
Appointments cancelled with less than 24 hours` notice will be subject to a cancellation fee equal to 50% of the scheduled service fee. Clients who fail to attend their scheduled appointment without prior notice (a "no-show") will be charged 100% of the scheduled service fee.
We understand that unforeseen circumstances may occasionally arise. Exceptions may be considered at the discretion of Pins & Needles Acupuncture.