• SERVICE AGREEMENT

    SERVICE AGREEMENT

    Please review the following service terms and expectations carefully before signing.
  • Client Contact Information

  • Format: (000) 000-0000.
  • Format: (000) 000-0000.
  • Service Rate & Billing Policy

  • Professional organizing services are billed at $50 per hour, with a 3-hour minimum per organizing session.

    Time is tracked from the start of each scheduled session through completion. Any additional time beyond the scheduled session will be billed at the standard hourly rate.

    Project duration and total cost vary based on the scope of work, volume of items, client participation and decision-making pace, decluttering needs, and the complexity of each space.

    Payment is due at the time services are rendered unless otherwise agreed upon in advance.

    By proceeding with services, the client acknowledges and accepts the stated hourly rate, session minimum, and billing terms.

  • Product Purchases & Related Costs

  • Any products, materials, furniture, storage solutions, décor, or other items recommended or purchased for a client project will be discussed with the client prior to purchase whenever practical.

    Product costs, delivery fees, installation fees, and other third-party expenses are separate from the hourly service rate and are the client’s responsibility.

    Purchases made on the client’s behalf must be approved by the client in advance, unless the client has provided a pre-approved spending limit or other written authorization. 

  • Product Sourcing Fees

  • Dedicated product, furniture, storage solution, and décor sourcing completed outside of a scheduled organizing session is billed at $50 per hour, with a 1-hour minimum.

    Recommendations provided during a scheduled organizing session are included in the time billed for that session.

  • Scheduled Session Details

  • All scheduling for services will be coordinated directly between the client and Solutions by Sherri LLC prior to the start of services.

    Agreed-upon session dates, start times, and project timelines will be confirmed in advance. Organizing sessions are subject to the 3-hour minimum outlined in the Service Rate & Billing Policy.

    Clients are encouraged to communicate any scheduling changes as soon as possible. Cancellations and rescheduling are subject to the Cancellation & Rescheduling Policy outlined in this agreement.

  • Payment Methods

  • Payment is accepted by:
  • Payment Terms

  • Payment is due at the time services are rendered, unless otherwise agreed upon in advance.

    Any product purchases, third-party expenses, resale commissions, sourcing fees, helper fees, transportation-related charges, or other approved project expenses are separate from the standard organizing rate and are due as agreed.

  • Cancellation & Rescheduling Policy

  • Solutions by Sherri LLC requests a minimum of 48 hours' notice for cancellations or rescheduling whenever possible. This allows reserved appointment time to be offered to other clients.

    Cancellations or rescheduling requests made with less than 48 hours' notice may be subject to a $75 late cancellation fee.

    Exceptions may be made at the discretion of Solutions by Sherri LLC for emergencies or circumstances beyond the client's reasonable control.

    Clients who need to cancel or reschedule should contact Solutions by Sherri LLC as soon as possible prior to the scheduled session.

  • Additional Helper Fees

  • If an additional helper is needed for heavy lifting, mounting, installation, moving heavy items, or other project-related assistance, additional fees will apply.

    The need for additional help, availability, and any applicable fees will be discussed and agreed upon in advance before additional help is scheduled.

    Any third-party labor, installation, delivery, or related charges are separate from the standard organizing rate and are the client’s responsibility unless otherwise agreed upon in writing.

  • Donation, Disposal & Transportation Fees

  • Time spent preparing, sorting, loading, transporting, coordinating, donating, or disposing of items may be billable when applicable.

    Any third-party disposal, hauling, delivery, dump, recycling, or related fees are separate from the standard organizing rate and are the client’s responsibility.

    Whenever possible, applicable charges will be discussed with the client in advance. If unexpected disposal or transportation needs arise during a session, the client will be informed before additional charges are incurred whenever practical.

  • Resale Service Fees

  • Resale services are commission-based. The applicable commission percentage will be determined based on factors such as the item’s value, condition, research required, preparation, listing effort, buyer communication, coordination, and overall selling complexity.

    The specific commission percentage and resale terms will be discussed and agreed upon before any items are listed for sale.

    In-home time spent evaluating resale items, gathering item details, taking photographs, recording measurements or condition information, organizing items for resale, or otherwise preparing items for the resale process is billed at the standard rate of $50 per hour and is separate from the applicable resale commission.

    The resale commission covers the research, listing, buyer communication, coordination, and selling process and does not replace hourly charges for in-home services.

    Any third-party selling platform fees, shipping costs, delivery expenses, payment-processing fees, or other transaction-related expenses may be deducted from sale proceeds or charged separately, as applicable.

  • Safety, Sanitation & Environmental Conditions

  • Clients are responsible for disclosing any known pest activity, infestation concerns, mold, excessive sanitation issues, hazardous materials, strong odors, air-quality concerns, unsafe conditions, or other environmental factors that may affect the ability to safely perform services.

    Solutions by Sherri LLC reserves the right to pause, reschedule, limit, or discontinue services if conditions are determined to be unsafe or require precautions beyond normal organizing services.

    Additional fees may apply when specialized handling, protective equipment, extra cleaning precautions, pest-related procedures, or other safety measures are required.

    Whenever practical, any additional requirements or fees will be discussed with the client before work continues.

  • Client Participation & Project Pace

  • Every organizing project moves at the client’s pace. Because services are billed hourly, the total time required will vary based on factors such as the scope of work, volume of items, level of decluttering, client participation, and decision-making pace.

    Some clients make decisions quickly, while others may need additional time to sort through belongings, determine what to keep, donate, discard, sell, or relocate, and decide how they would like their space organized.

    The client’s level of participation and decision-making directly affects the pace of progress and the overall time and cost required to complete the project.

    Solutions by Sherri LLC will work efficiently to maximize progress during each session while respecting the client’s comfort level and decision-making process.

     

  • Confidentiality & Client Privacy

  • Solutions by Sherri LLC respects the privacy of each client and will treat information learned during the course of services as confidential.

    Personal information, household details, documents, photographs, financial information, or other private materials encountered during organizing services will not be shared with third parties without the client’s permission, except when disclosure is required by law.

    Any photographs used for marketing, portfolio, website, or social media purposes will only be used in accordance with the client’s separate photo consent authorization.

     

  • Client Decision-Making & Authorization

  • The client retains final authority over decisions involving items to be kept, donated, discarded, sold, relocated, or purchased, unless the client has specifically authorized another person to make those decisions.

    Solutions by Sherri LLC will not intentionally remove, donate, discard, sell, or purchase items without the client’s approval or previously established authorization.

    If multiple household members, family members, or other parties are involved in the project, the client is responsible for identifying who has decision-making authority and for resolving any disagreements regarding belongings or project decisions.

     

  • Agreement Acknowledgment

  • By signing below, the client confirms that they have read, understood, and agree to the terms, policies, rates, fees, responsibilities, and conditions outlined in this Service Agreement.

    This includes, but is not limited to, the hourly service rate, session minimums, payment terms, cancellation and rescheduling policy, sourcing fees, resale commissions, helper fees, donation/disposal/transportation charges, safety requirements, and client participation expectations.

    The client acknowledges that project timelines and total costs may vary based on the scope of work, client participation, decision-making pace, and any additional services requested or required.

  • Date Signed:*
     - -
    2 digit month, 2 digit day, 4 digit year
  • Thank you for choosing Solutions by Sherri LLC. Please sign and submit this agreement prior to the start of services. We look forward to helping you create a more organized and functional space.

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