• Accommodation Grading Form: Self-Catering

    Accommodation Grading Form: Self-Catering

  • ABOUT THIS ASSESSMENT

    Welcome to the Access Assured™ grading process. This form is split into two parts.

    Part 1 — Your property (complete once) The first section covers your parking, entry way, common areas, kitchen and dining, services and amenities. Complete this once for your property, regardless of how many units you are submitting.

    Part 2 — Each accessible unit (repeat per unit) The second section covers the kitchen, toilet, bathroom and bedroom for each individual accessible unit. Once you submit a unit, you will be asked whether you have another unit to assess — if yes, you will be brought back to the start of Part 2 automatically with your property details already saved.

    Each unit receives its own individual grade of A, B or C. If your property has multiple accessible units, all grades will be displayed together on your Access Assured™ listing, giving guests a clear and honest picture of what is available.

    WHAT YOU WILL NEED

    • A measuring tape
    • A slope meter app on your phone (free apps are available for both iPhone and Android)
    • Approximately 45 minutes per unit


    IMPORTANT NOTE ABOUT SANS STANDARDS Some criteria in this form reference the SANS 10400-S:2025 Edition 4 standard. Your grading is not dependent on full SANS compliance. What matters is whether your property meets the Access Assured™ criteria range — for example, if you use a portable ramp and the slope falls within our criteria, you will receive your grade.

    SAVING YOUR PROGRESS

    You do not need a JotForm account to save your work. At any point while completing this form, scroll to the bottom of the page and click "Save and Continue Later". A unique link will be emailed to you — use this link to return to your form exactly where you left off.

  • Submission saved as draft without a form account
  • Image field 490
  • Format: (000) 000-0000.
  • Select the type of accommodation to be graded:
  • Is this accommodation currently marketed as wheelchair friendly?*
  • Are there any renovations or upgrades planned?
  • Where is your accommodation listed?*
  • Image field 489
  • What gate access is available to enter the property for the first time?
  • Format: (000) 000-0000.
  • Angled Parking Bay Requirement for Level A
  • Is the parking clearly marked and visible?
  • How big is the accessible parking bay?*
  • What is the parking surface made of?*
  • Is the parking flat and even?*
  • Can parking be reserved before arrival with a call?
  • Is the parking under cover?
  • Is there a staff member available to assist with the unloading of equipment, etc.?*
  • Image field 492
  • How do guests collect keys to the unit?
  • Is the path used to enter the reception area flat and even?*
  • Is the path to the reception non-slip when wet and dry?*
  • Is the path to the reception area 815mm or wider?*
  • What is the surface of the path from the parking to the reception made of?*
  • Is there a ramp on the path to the reception area?*
  • Is the ramp to the reception area 815mm or wider?*
  • Image field 477
  • How steep is the ramp to the reception area?*
  • What are the dimensions of the landing at the top of the ramp to the reception area?*
  • Is a lift included as part of the accessible path?
  • Image field 502
  • What type of door is at the reception entrance?*
  • What type of handle is used to open the door at reception?*
  • Does the reception door open fully to 815mm or more? (IF there is no door, is the opening 815mm or more?)*
  • Can a person in a wheelchair reach and use the reception or check-in area independently?
  • Can the lockbox be accessed from a seated position?
  • Image field 498
  • Has any guest-facing staff member completed formal disability awareness or accessibility training in the past 3 years?
  • Which of the following can your staff assist a guest with? (Select all that apply)
  • Do guests receive information about accessible facilities, activities and services?*
  • Can guests contact the property before arrival about any specific needs?*
  • Is there an on-site shop that is accessible to a wheelchair user, without assistance?
  • Is there an on-site restaurant that is accessible to a wheelchair user, without assistance?
  • Is there mobility equipment available for use or for hire?
  • Can guests request assistance with luggage and mobility equipment on arrival and departure?
  • Is there housekeeping available?
  • What caretaker/assistant benefits are available? (Select all that apply)
  • Are there laundry services available?
  • Can guests request changes in the unit?*
  • Is there backup power available for an Eskom power outage?*
  • Is the property family-friendly?
  • Is the property pet-friendly?
  • Does the property cater to groups of 20 people or more?
  • Image field 499
  • Select which of these common areas are provided that are accessible to guests with impaired mobility:
  • Select which of these amenities are provided that are accessible to guests with impaired mobility:
  • How can a guest with limited mobility enter the pool?
  • Is the area surrounding the pool non-slip in wet and dry conditions?
  • Are there accessible changing facilities in the pool area?
  • Image field 544
  • What type of unit is this?
  • How many bedrooms are there?
  • Are emergency exits for the unit accessible?*
  • Image field 478
  • Is there an accessible path to the unit?*
  • Is there a ramp on the path to the unit?*
  • Is the ramp to the unit 815mm or wider?*
  • How steep is the ramp to the unit?*
  • Image field 93
  • Is there a kerb on the path to the entrance of the unit?*
  • How steep is the kerb?*
  • Is the entry way through the front door?*
  • What type of door is at the entrance of the unit?*
  • What type of handle is used to open the front door?*
  • Does the front door open fully to 815mm or more? (IF there is no door, is the opening 815mm or more?)*
  • What is the vertical change at the threshold (at the entry to the unit)?*
  • Image field 496
  • Is there an accessible path to the kitchen?*
  • Is there a ramp on the path to the kitchen?*
  • Is the ramp to the kitchen 815mm or wider?*
  • How steep is the ramp to the kitchen?*
  • What type of door is at the entrance of the kitchen?*
  • What type of handle is used to open the kitchen door?*
  • Does the kitchen door open fully to 815mm or more? (IF there is no door, is the opening 815mm or more?)*
  • Select the dominant flooring in the kitchen:*
  • Is the kitchen floor level throughout, with no steps, lips or sunken areas?*
  • How much clear floor space is available for turning in the kitchen?*
  • Which of the following appliances are accessible from a seated position?*
  • What type of taps are available at the sink?*
  • Is there space beneath the sink for a wheelchair?*
  • Image field 495
  • Select the dominant flooring in the bedroom:*
  • Is the bedroom floor level throughout, with no steps, lips or sunken areas?*
  • How much clear floor space is available for turning in the bedroom?*
  • Can the height of the bed be adjusted on request?
  • Is the mattress hard or soft?
  • On which side of the bed is there transfer space?*
  • How much transfer space is on the right side of the bed?*
  • How much transfer space is on the left side of the bed?*
  • Can the bedside table be moved?
  • Is there an accessible power outlet at the head of the bed?
  • Is there a bedside light that can be reached from a lying position?*
  • Does the wardrobe have rails and shelves that can be reached from a seated position?*
  • Can the curtains be drawn from a wheelchair?
  • Image field 494
  • Is the bathroom en-suite?*
  • Is the toilet in a separate room?*
  • Is there an accessible path to the bathroom?*
  • Is there a ramp on the path to the bathroom?*
  • Is the bathroom ramp 815mm or wider?*
  • How steep is the bathroom ramp?*
  • What type of door is at the entrance of the bathroom?*
  • What type of handle is used to open the bathroom door?*
  • Does the bathroom door open fully to 815mm or more? (IF there is no door, is the opening 815mm or more?)*
  • Does the bathroom door swing outward?*
  • Is there enough space to assist someone if they fall inside the bathroom?*
  • Is there an emergency call system available in the bathroom?*
  • Is the bathroom floor firm, level and slip-resistant?*
  • How much clear floor space is available for turning in the bathroom?*
  • Image field 548
  • Is there an accessible path to the toilet?*
  • Is there a ramp on the path to the toilet?*
  • Is the ramp to the toilet 815mm or wider?*
  • How steep is the toilet ramp?*
  • What type of door is at the entrance of the toilet?*
  • What type of handle is used to open the toilet door?*
  • Does the toilet door open fully to 815mm or more? (IF there is no door, is the opening 815mm or more?)*
  • Does the toilet door swing outward?*
  • Is there enough space to assist someone if they fall inside the toilet?*
  • Is there an emergency call system available in the toilet?*
  • How much clear floor space is available for turning in the toilet?*
  • Is the toilet securely fastened to the floor?*
  • Are the toilet seat and hinges durable and strong?*
  • Image field 89
  • Are the toilet grab bars installed per regulation?*
  • Can you reach the flush mechanism from the toilet and transfer position?*
  • What type of flush mechanism is available?*
  • Is the toilet paper holder within easy reach from the seated position?
  • From which side(s) can a wheelchair user transfer to the toilet? (Select all that apply)*
  • How much space is available for a diagonal transfer to the toilet?*
  • How much space is available for a left side transfer to the toilet?*
  • How much space is available for a right side transfer to the toilet?*
  • How much space is available for a front transfer to the toilet?*
  • Image field 549
  • Image field 144
  • What type of taps are available at the washbasin?*
  • Can the washbasin be reached from the toilet?*
  • Can fittings and fixtures be reached from a wheelchair?*
  • Image field 550
  • Does the bathroom have a bath or shower? (Select all that apply)*
  • What are the shower dimensions?*
  • What type of shower door is available?*
  • Image field 534
  • Are the shower grab bars installed per regulation?*
  • What type of shower seat is provided?*
  • What is the size of the shower seat?*
  • Is the shower seat self-draining, slip-resistant and without any sharp edges?*
  • Can the shower taps be reached from the shower seat?*
  • What type of taps are available at the bath or shower?*
  • What type of shower head is available?*
  • Can toiletry storage (shelves, ledges, or niches) be reached from a seated position in the shower?
  • Image field 551
  • Should be Empty: