Cake & Cupcake Booking Form 🎂🧁

Delivery (if available) is calculated at $1.00 per 1km from The Salty Whisk.

For example, if the delivery distance is 10km, the travel fee will be $10.00.

Allergy Notice: My kitchen handles common allergens including gluten, dairy, eggs, and nuts. While gluten-free and dairy free options are available, they are made in the same environment and I cannot guarantee they are completely free from traces of gluten or dairy. Not suitable for those with coeliac disease or severe allergies.

Inspiration photos are welcome, but I don’t replicate designs exactly. Each order is custom, so slight variations may occur. 

• Orders $100 and under: Full payment required (unless otherwise agreed with The Salty Whisk)
• Orders $100–$500 & above: 50% non-refundable deposit required 

Remaining balance is due prior to collection and can be paid via bank transfer or in cash at pick up.

BOOKING REQUIREMENTS

To ensure every order is created with the time, care, and attention it deserves, please note the following:

Custom Cake Orders
• Require a minimum of 4 weeks' notice
• Subject to availability
• Highly detailed designs may require additional notice

Cupcake Orders
• Require a minimum of 2 weeks' notice
• Subject to availability

Bento Box Orders
• Require a minimum of 2 weeks' notice
• Subject to availability

Rush Orders
• Last-minute or rush orders are not accepted
• Orders outside of the above timeframes may be declined

These timeframes allow me to maintain quality, consistency, and a standard I’m proud to offer.

 

BOOKING FORM & RESPONSE TIMES

Please note that submitting a booking form does not automatically confirm your order or secure your requested date. All booking requests are subject to availability.

Once your booking form has been received, I will respond within 24–48 hours to advise whether I am able to take on your order for the requested date.

Quotes will be provided within 48-72 hours of receiving your booking form. Orders are only confirmed once the quote has been accepted and the required deposit has been paid.

DEPOSIT & BOOKING INFORMATION
• Orders are only confirmed once payment or a deposit has been received and must be paid within 48 hours of receiving quote, or date will be forfeited. 
• Orders $100 and under: Full payment required.
• Orders $100–$500 & above: 50% non-refundable deposit required.
• Your booking is not confirmed until payment has been received.
• Once payment is received, your booking is secured and pricing is locked in based on the agreed details.
• Deposits are non-refundable due to holding your date and turning away other orders.

Please note: All custom cupcake and bento box orders are subject to a quoted price depending on design elements such as edible flowers, toppers, and specialty finishes.

You are welcome to make additional payments at any time prior to collection. Please send a screenshot of each payment for record keeping.

FINAL BALANCE & PAYMENT
• Remaining balance is due prior to collection.
• Payment can be made via bank transfer or cash at pick up.
• Proof of bank transfer must be provided prior to collection.

CANCELLATIONS & DATE CHANGES
• If you cancel your order, your deposit will be forfeited.
• Date changes may be accommodated subject to availability.
• If a new date is not confirmed within six (6) months, the deposit will be forfeited and a new quote will be required.
• Original quotes do not carry over to new dates.

If The Salty Whisk must cancel due to illness, emergency, or unforeseen circumstances, a full refund will be provided and assistance will be offered to find an alternative decorator where possible.

DELIVERY / TRAVEL FEE
Delivery (if available) is calculated at $1.00 per 1km from The Salty Whisk.

For example, if the delivery distance is 10km, the travel fee will be $10.00.

Delivery availability is subject to schedule and may not be offered on weekends or peak periods.

QUALITY, STORAGE & ALLERGENS
• All products are made from scratch using quality ingredients.
• Cakes are made in a home kitchen where nuts, gluten, dairy, and eggs are present. Cross-contamination may occur.
• Gluten-free options are available but are not suitable for coeliac disease or severe allergies.
• No dairy-free or vegan cakes are offered.

Buttercream cakes must be refrigerated on arrival and brought to room temperature 1 hour before serving. Avoid heat and direct sunlight.

TRANSPORT & HANDLING
• Cakes are provided on a board and boxed.
• Must be transported on a flat surface (front footwell recommended).
• Air conditioning is strongly recommended in warm weather.
• Tiered cakes contain internal support dowels for structure.
• Once collected, The Salty Whisk is not responsible for any damage.

REFUNDS & ISSUES
• All cakes are custom-made and refunds are not guaranteed.
• Any issues must be reported immediately and the cake must be refrigerated or frozen until assessed.

AGREEMENT
By proceeding with your order, you confirm that you have read, understood, and agree to these Terms & Conditions.

Cupcake & Bento Box Pricing

Standard Cupcakes
• 6 Pack — $50
• 12 Pack — $100
• 24 Pack — $200

Mini Cupcakes
• 12 Pack — $40
• 24 Pack — $80
• 48 Pack — $160

Bento Boxes
• Starting from $110

Please note:
Pricing listed above is for standard designs only. Additional customisations, fillings, flavours, edible flowers, specialty toppers, themed decorations, fondant details, or other custom elements are subject to an additional quote depending on design complexity and materials required.