Request and Authority to debit the account named below to pay
St Thomas Syro Malabar Mission Bendigo 40688548178 (ABN)

Request and authorise St Thomas Syro Malabar Mission Bendigo and User ID 688214 to arrange, through its own financial institution, a debit to your nominated account any amount St Thomas Syro Malabar Mission Bendigo has deemed payable by you. This debit or charge will be made through the Bulk Electronic Clearing System (BECS) from your account held at the financial institution you have nominated below and will be subject to the terms and conditions of the Direct Debit Request Service Agreement.

By signing and/or providing us with a valid instruction in respect to your Direct Debit Request, you have understood and agreed to the terms and conditions governing the debit arrangements between you and St Thomas Syro Malabar Mission Bendigo as set out in this Request and in your Direct Debit Request Service Agreement.

The following is your Direct Debit Request Service Agreement with St Thomas Syro Malabar Mission Bendigo
ABN: 40688548178
The agreement is designed to explain what your obligations are when undertaking a Direct Debit arrangement with us. It also details what our obligations are to you as your Direct Debit Provider. We recommend you keep this agreementin a safe place for future reference. It forms part of the terms and conditions of your Direct Debit Request (DDR) and should be read in conjunction with your DDR form.

• account means the account held at your financial institution from which we are authorised to arrange for funds to be debited.
• agreement means this Direct Debit Request Service Agreement between you and us.
• banking day means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia.
• debit day means the day that payment by you to us is due.
• debit payment means a particular transaction where a debit is made.
• Direct Debit Request means the Direct Debit Request between us and you.
• us or we means
  St Thomas Syro Malabar Mission Bendigo
  (the Debit User) you have authorised by signing a direct debit request.
• you means the customer who signed the Direct Debit Request
• your financial institution means the financial institutionnominated by you on the DDR at which the account is maintained.

1. Debiting your account
   By signing a Direct Debit Request, you have authorised us to arrange for funds to be debited from your account. You should refer to the Direct Debit Request and this agreement for the terms of the arrangement between us and you. We will only arrange for funds to be debited from your account as authorised in the Direct Debit Request If the debit day falls on a day that is not a banking day, we may direct your financial institution to debit your account on the following banking day. If you are unsure about which day your account has or will be debited you should ask your financial institution.
2. Amendments by us
   We may vary any details of this agreement or a Direct Debit Request at any time by giving you at least thirty (30) days' written notice sent to the preferred email or address you have given us in the Direct Debit Request.
3. Amendments by you
   You may change, stop or defer an individual debit payment, or cancel or suspend the Direct Debit Request at any time by providing us with at least fourteen (14) days' notification by writing to: 44 Russell St, Quarry Hill, VIC 3550 or by telephoning us on 0498077222 during business hours or arranging it through your own financial institution.
4. Your obligations
   It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a debit payment to be made in accordance with the Direct Debit Request. If there are insufficient clear funds in your account to meet a debit payment:
   (a) you may be charged a fee and/or interest by your financial institution;
   (b) you may also be charged reasonable costs imposed or incurred by us on account of there being insufficient funds; and
   (c) you must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in your account by an agreed time so that we can process the debit payment.
   You should check your account statement to verify that the amounts debited from your account are correct
5. Dispute
   If you believe that there has been an error in debiting your account, you should notify us directly on 0498077222 Alternatively you can take it up with your financial institution direct. If we conclude as a result of our investigations that your account has been incorrectly debited we will respond to your query by arranging within a reasonable period for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted. If we conclude as a result of our investigations that your account has not been incorrectly debited we will respond to your query
6. Accounts
   You should check:
   (a) with your financial institution whether direct debiting through BECS is available from your account as direct debiting is not available on all accounts offered by financial institutions.
   (b) your account details which you have provided to us are correct by checking them against a recent account statement and
   (c) with your financial institution before completing the Direct Debit Request if you have any queries about how to complete the Direct Debit Request
7. Confidentiality
   We will keep any information (including your account details) in your Direct Debit Request confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.We will only disclose information that we have about you:
   (a) to the extent specifically required by law, or
   (b) for the purposes of this agreement (including disclosing information in connection with any query or claim).
8. Notice
   If you wish to notify us in writing about anything relating to this agreement, you should write to 44 Russell St, Quarry Hill, VIC 3550.
   We will notify you by sending a notice to the address or email you have given us in the Direct Debit Request. Any notice will be deemed to have been received on the seventh banking day after posting.