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LYRA | Skills mismatch of healthcare assistants
The LYRA project aims to identify the competences healthcare assistants need to respond to current and future challenges in care settings. This survey collects opinions from VET (Vocational Education and Training) providers, healthcare professionals, learners, patients, caregivers and other relevant stakeholders. It focuses on relational, communicative, ethical, digital, interprofessional and art-based competences. Estimated completion time: 7/8 minutes.
A. Respondent profile
1. Country
*
Italy
Spain
Ireland
Sweden
Other
2. Age
*
18-25
26-35
36-45
46-55
56-65
65+
3. Gender
*
Male
Female
Prefer not to disclose
Other
4. Type of respondent
*
VET provider/teacher/trainer
Healthcare assistant
Healthcare professional
VET learner/student
Patient
Caregiver / family member
Researcher/expert
Employer/manager
Other
5. Type of organisation or context
*
VET school or training centre
Hospital
Residential care facility
Home care service
Community health or social care service
University/research centre
Patient or caregiver organisation
Other
6. Years of experience in healthcare, care work, VET or related fields
*
Less than 1 year
1-3 years
4-7 years
8-15 years
More than 15 years
Not applicable
B. Perceived skills mismatch
Scale for questions: 1=Strongly disagree | 2=Disagree | 3=Neither agree nor disagree | 4=Agree | 5=Strongly agree
Please indicate your level of agreement with the following statements
*
Rows
1
2
3
4
5
There is a gap between current healthcare assistant training and the real needs of care settings
Healthcare assistants need stronger relational and communication competences
Healthcare assistants need stronger ethical and inclusive care competences
Healthcare assistants need stronger digital competences
Healthcare assistants need stronger interprofessional teamwork competences
Healthcare assistants need more opportunities to reflect on emotional, relational and human aspects of care
C. Importance of competence areas
Scale for questions: 1=Not important | 2=Slightly important | 3=Moderately important | 4=Important | 5=Very important
How important are the following competences for healthcare assistants?
*
Rows
1
2
3
4
5
Communicating clearly with patients, families and caregivers
Active listening, empathy and emotional awareness
Respecting patient dignity, privacy and autonomy
Working effectively with nurses, doctors and other professionals
Using digital tools safely and responsibly
Supporting patients with different cultural, social, emotional or digital needs
Reflecting on personal attitudes, behaviours and care experiences
Using creative, narrative or art-based methods to support communication and wellbeing
D. Training needs
Scale for questions: 1=Not necessary | 2=Slightly necessary | 3=Moderately necessary | 4=Necessary | 5=Very necessary
How necessary are the following topics in future healthcare assistant training?
*
Rows
1
2
3
4
5
Communication with vulnerable patients, including elderly people, people with disabilities, migrants or people in emotional distress
Ethics, dignity, privacy and patient autonomy
Cultural sensitivity, inclusion and prevention of discrimination
Digital documentation, online communication and data protection
Telecare, assistive technologies and digital innovation in care
Teamwork, role clarity and interprofessional collaboration
Reflective practice, emotional resilience and stress management
Art-based methods, storytelling or Health Humanities in healthcare assistant training
E. Priorities for LYRA modules
Please select the 5 most important topics to include in future LYRA training modules
*
Active listening
Empathy
Communication with vulnerable patients
Communication with caregivers and families
Ethics and dignity
Cultural sensitivity and inclusion
Digital documentation
Data protection and privacy
Telecare and digital health tools
AI and digital innovation in care
Teamwork and interprofessional collaboration
Reflective practice
Art-based methods
Health Humanities
Stress and emotional resilience
Problem-solving and initiative
Other
F. Open question
What is the most important competence gap that should be addressed in healthcare assistant training?
Conclusions
Thank you for contributing to the LYRA needs analysis! Your answers will help identify the main competence gaps and support the development of innovative training modules for healthcare assistants in Europe. If you would like to participate in an interview about this topic or just get to know more about the project, please leave your email.
example@example.com
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