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- Today’s Date
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- Convenience of our location*
- Hours we are open*
- Ability to get an appointment*
- Prompt return of your calls*
- Time spent in waiting room*
- Time spent in the exam room*
- Time spent waiting for test results*
- Cleanliness of the clinic*
- Comfort and privacy in the clinic*
- Providers – Listen to you*
- Providers – Spends enough time with you*
- Providers – Explains what you need to know*
- Providers – Gives you good advice*
- Providers – Provides good treatment*
- Medical and Dental Assistants and all other staff – Friendly and helpful to you*
- Medical and Dental Assistants and all other staff – Answers your questions*
- Medical and Dental Assistants and all other staff – Are attentive to your needs*
- The cost of our services*
- Sliding scale fee charge*
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- If the Clinic were to add hours, which of the hours would meet your needs?
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- Should be Empty: