• AGREEMENT OF NON SOLICITATION, CONFIDENTIALITY AND PATIENT PRIVACY

    Please review the agreement below and provide your details to acknowledge and sign.
  • 1st Choice Home Health Care Services Ltd

  • Introduction

    This Agreement is entered into between 1st Choice Home Health Care Services Ltd. ("the Company") and the undersigned Employee, Contractor, or Subcontractor ("Employee").
    The purpose of this Agreement is to protect the Company's clients, business relationships, confidential information, and reputation while ensuring compliance with applicable privacy laws in Canada.

    This Agreement forms part of your employment or service contract.
    This Confidentiality & Patient Privacy Agreement (“Agreement”) is made between 1st Choice Home Health Care Services Ltd (“Company”) and the undersigned employee
       

  • 1. Purpose

    As an employee or contractor of 1st Choice Home Health Care Services Ltd., you may have access to confidential information relating to:ClientsFamily membersHealth care facilitiesHospitalsPhysiciansCase ManagersCommunity agenciesReferral partnersCompany operationsCompany staffThis Agreement explains your legal and professional responsibilities regarding confidentiality, privacy, and business relationships.
  • 2. Non Solicitation of Clients and Facilities

  • The Company invests significant time and resources to establish relationships with clients, hospitals, physicians, insurance companies, health authorities, long term care facilities, assisted living facilities, referral agencies, and other healthcare partners.
    To protect these business relationships, you agree that:
    During your employment or contract, and for 12 months after your employment or contract ends, you will not:
    ✔ Accept private work from any client introduced to you by the Company.
    ✔ Offer your services directly to any client receiving services through the Company.
    ✔ Encourage any client to stop receiving services from the Company.
    ✔ Ask clients or their families to hire you privately.
    ✔ Request payment directly from Company clients.
    ✔ Advertise your services to Company clients.
    ✔ Work privately for any facility where you were assigned by the Company if it bypasses the Company's contractual relationship.
    ✔ Ask hospitals, clinics, long term care homes, assisted living facilities, ICBC, Veterans Affairs Canada, Community Living BC, Fraser Health, Vancouver Coastal Health, Providence Health Care, or any referral partner to hire you directly using relationships established through the Company.

  • 3. Company Confidential Information

  • During your employment, you may become aware of confidential business information.
    Confidential information includes but is not limited to:

    • Client lists
    • Referral sources
    • Pricing
    • Service agreements
    • Policies and procedures
    • Employee information
    • Marketing strategies
    • Financial information
    • Payroll information
    • Internal forms
    • Business plans
    • Contracts
    • Operational processes
    • Login credentials
    • Training materials



    The Employee agrees               that you will not:

    • Copy Company documents.
    • Share Company information with anyone outside the Company.
    • Use Company information for personal business.
    • Start a competing business using Company information.
    • Download Company files without authorization.
  • 4. Patient Privacy and Confidentiality

  • The Employee agrees                to:
    that clients trust the Company with highly sensitive personal information.
    You agree to protect all client information in accordance with applicable privacy legislation including:

    • Personal Information Protection Act (PIPA) (British Columbia)
    • Personal Health Information Protection Act (PHIPA) where applicable
    • Other applicable Canadian privacy laws

    Confidential client information includes:

    • Name
    • Address
    • Phone number
    • Email
    • Date of birth
    • Care plan
    • Medical history
    • Diagnosis
    • Medications
    • Family information
    • Financial information
    • Physician information
    • Health authority information
    • Insurance information
    • ICBC information
    • Veterans Affairs information
    • Community Living BC information
    • Progress notes
    • Care documentation
    • Photos
    • Videos
    • Electronic records
    • Verbal discussions
  • 5. Privacy Responsibilities

  • You Agree               that you will :

    ✔ Respect every client's dignity.

    ✔ Only access information required for your assigned duties.

    ✔ Keep all client information confidential.

    ✔ Protect paper and electronic records.

    ✔ Immediately report any privacy breach.

    ✔ Return Company documents when requested.

    ✔ Keep passwords secure.

    ✔ Follow all Company privacy policies.

  • 6. Electronic Devices and Social Media

  • You Agree               that you will NOT :
    ✘ Take photographs of clients without written authorization.
    ✘ Record audio or video of clients.
    ✘ Post workplace photos on Facebook, Instagram, TikTok, Snapchat, WhatsApp Status, LinkedIn, YouTube, or any social media.
    ✘ Discuss clients online.
    ✘ Share client information through text messages unless authorized.
    ✘ Save client information on personal devices unless specifically authorized.
    ✘ Email confidential information using personal email accounts.

  • 7. Return of Company Property

  • You Agree               that i will return all Company property what ever applicable

    • Keys
    • ID badge
    • Uniforms
    • Documents
    • Client files
    • Electronic records
    • Company equipment
    • Access cards
    • Laptops
    • Mobile phones
    • Training manuals

    You will not retain copies in any format.

  • 8. Reporting Privacy Breaches

  • If you accidentally:

    • Lose client documents
    • Send information to the wrong person
    • Lose a mobile phone containing client information
    • Witness unauthorized access

    You agree             to report the incident immediately to the Company.

  • 9. Breach of Agreement

  • You understand that violating this Agreement may result in:

    • Verbal warning
    • Written warning
    • Suspension
    • Immediate termination
    • Removal from client assignments
    • Reporting to regulatory bodies
    • Legal proceedings
    • Recovery of financial losses where permitted by law


    You agree           

  • 10. Duration of Agreement

  • The obligations under this Agreement apply:

    • Throughout your employment or contract; and
    • After your employment ends.

    Specifically:

    • Confidentiality obligations continue indefinitely unless otherwise permitted by law.
    • Non solicitation obligations continue for 12 months following the end of employment or contract.


    You agree           

  • 11. Employee Declaration

  • By signing below, I confirm (Check each box)
  • Electronic Signature Statement

    By electronically signing this Agreement, I certify that:I am the individual named below.The information I have provided is accurate.My electronic signature has the same legal effect as my handwritten signature.I agree to be legally bound by the terms of this Agreement.
  • Position
  • Date
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  • Consent Statement

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