• Doc's Diesel Brake Pads & Rotors 3-Year/36,000-Mile Warranty Claim Form

    DB Series — Premium Brake Pads & Rotors. A Doc's Diesel representative will contact you within 3 business days at the email below.

  • Before you submit, please confirm:

    • You are the original purchaser (warranty is non-transferable)
    • Brake pads were properly bed-in per Doc's Diesel installation instructions
    • Brake components were installed to OEM torque spec with a torque wrench (no impact-tool-only installs)
    • Vehicle is not used for track, motorsport, or commercial hauling beyond GVWR
    • Rotors have not been machined, turned, or resurfaced
    • Failure occurred within 3 years OR 36,000 miles from date of installation

    Read full warranty terms: docsdiesel.com/warranty

  • Section A — Customer Information

  •  -
  • Are you the original purchaser of these brake components?*
  • Purchase Date*
     - -

  • Section B — Product Information

  • Install Date*
     - -

  • Section C — Vehicle and Use Conditions

  • Were brake pads properly bed-in per installation instructions?*
  • Is the vehicle used for towing, commercial hauling, or loaded beyond its rated GVWR?*
  • Have the brake components been disassembled, modified, or altered in any way?*
  • Were the brakes installed by a professional technician or shop?*
  • Were all brake fasteners torqued to OEM specification using a torque wrench?*
  • Has the vehicle been in an accident or impact event affecting the brake system?*
  • Has the vehicle been used on a track or in any motorsport/racing activity?*
  • Has the rotor been machined, turned, or resurfaced?*
  • Were brake friction surfaces exposed to oil, grease, brake fluid, or chemical contaminants?*
  • Were calipers, brake lines, and hardware inspected at time of installation?*
  • Has the brake system experienced an overheating event (smoking, glazing, blue/purple discoloration, or pedal fade)?*
  • Is the vehicle running OEM-spec brake fluid that has been flushed within the manufacturer's recommended interval?*

  • Section D — Failure Description

  • Is the ABS or traction-control warning light on?
  • Were related components (calipers, wheel bearings, brake hardware) replaced at the same time?*
  • At time of installation, were any worn or damaged caliper, brake line, or hardware components left in service rather than replaced?*

  • Section E — Required Documentation

    Please attach the following photos. Image files only (JPG, PNG, HEIC) up to 25MB each.
  • Browse Files
    Cancelof
  • Browse Files
    Cancelof
  • Browse Files
    Cancelof
  • Browse Files
    Cancelof

  • Heads up — based on your responses, this brake claim may not qualify for warranty coverage.

    Our 3-Year/36,000-Mile Limited Warranty does not cover failures caused by improper bed-in, track or motorsport use, towing/hauling beyond GVWR, accidents, improper installation or torque, rotor resurfacing or machining, modification of components, brake-surface contamination, or use beyond the 36,000-mile coverage limit — among other conditions listed in our full warranty terms.

    You’re welcome to submit and our team will review your claim. If you have questions first, email support@docsdiesel.com.

  • Should be Empty: