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Santa Clara County Water & Wastewater Services | Community Survey
Question 1: Where do you live in Santa Clara County?
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Please Select
City of Campbell
City of Cupertino
City of Gilroy
City of Los Altos
City of Los Altos Hills
Town of Los Gatos
City of Milpitas
City of Monte Sereno
City of Morgan Hill
City of Mountain View
City of Palo Alto
City of San Jose
City of Santa Clara
City of Saratoga
City of Sunnyvale
San Martin
East Foothills
Mount Hamilton Area
Santa Cruz Mountains
Stanford
Unincorporated South County
Other
Question 2: What is your zip code?
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Question 3: Do you know which agency or organization provides your drinking water services?
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Yes
No
Not sure
Question 4: Do you know which agency or organization provides your sewer services?
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Yes
No
Not sure
Question 5: How familiar are you with how decisions are made by your water service provider? (e.g., who makes decisions, how rates are set, how projects are approved, when public meetings are held)?
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Very familiar
Somewhat familiar
Neutral/unsure
Somewhat unfamiliar
Not familiar at all
Not applicable
Question 6: How familiar are you with how decisions are made by your sewer service provider? (e.g., who makes decisions, how rates are set, how projects are approved, when public meetings are held)?
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Very familiar
Somewhat familiar
Neutral/unsure
Somewhat unfamiliar
Not familiar at all
Not applicable
Question 7: Overall, how satisfied are you with your drinking water service (e.g. quality, reliability, pressure)?
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Very dissatisfied
Dissatisfied
Neither satisfied nordissatisfied
Satisfied
Very Satisfied
Not applicable
Question 8: Overall, how satisfied are you with your sewer service (e.g. reliability, odor, backups, maintenance)?
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Very dissatisfied
Dissatisfied
Neither satisfied nordissatisfied
Satisfied
Very Satisfied
Not applicable
Question 9: Have you experienced any of the following issues in the past 3-5 years? (Select all that apply)
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Water quality concerns (taste, odor, discoloration)
Water supply interruptions or low pressure
Sewer backups or overflows
Billing or rate concerns
No issues
Not applicable
Other
Question 10: What additional water related services would best benefit your community?
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Question 11: What additional sewer related services would best benefit your community?
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Submit
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