Change my booking
Please fill out the form below to request an amendment or cancellation of your booking.
Full Name
*
First Name
Last Name
Email Address used to make the booking
*
example@example.com
Which booking site did you use to make the booking?
*
Please Select
woodsworthexploring.co.uk
Pitchup.com
Hipcamp.com
Booking ID
*
Current Arrival Date
*
-
Day
-
Month
Year
2 digit day, 2 digit month, 4 digit year
Date
Today's Date
*
-
Day
-
Month
Year
2 digit day, 2 digit month, 4 digit year
Date
Number of days before arrival
Membership/Discount Code used during booking (leave blank if no code was used)
Please select an option
*
I want to Add something to my booking
I want to Remove something from my booking
I want to Amend the date of my booking
I want to Cancel my booking
Total Booking Value in £s
*
P1 - Please select a cancellation option (please note all changes to Pitchup bookings incur a £4.45 administration fee):
Change the date of my booking
Receive a voucher (valid for 6 months) for the full value of my booking less the administration fee
Receive a refund value stated below, this will be the value of the booking less the 15% pitchup deposit less the £4.45 administration fee.
d The value of the voucher would be:
e Your voucher would be valid until:
f The value of a refund would be:
N2 - Please select the cancellation option you'd like to choose
Change the date of my booking
Receive a Voucher (valid for 6 months) for the full value of the booking
Receive a refund for the value of my booking less the 20% administration fee
c The value of a refund would be:
N1 - It's less than 4 days and more than 24 hours before you were due to arrive
As you've let us know less than 4 days but more than 24 hours before you were due to arrive we can offer you a voucher. This will be valid for 6 months and be worth the value of your booking less a 20% administration fee.
KeY
P1 - (Pitchup non member over 3 days) N2 - (non member over 3 days)N1 - (non Member 1-3days)N5 - (non member less than 1 day)M4 - (member over 3 days)M3 - (member 1-3 days)M6 - (member less than 24hr)
a The value of the voucher will be:
b Your voucher will be valid until
N5 - It's less than 1 day before you're due to arrive.
Unfortunately you're not eligible for a refund or change of booking, however we appreciate you letting us know. We hope to see you in the woodland some soon.
M4 - Please select the cancellation option you'd like to choose
Change the date of my booking
Receive a full refund.
M3 - Please select the cancellation option you'd like to choose
Change the date of my booking
Just cancel the booking (no refund, voucher or move requested)
M6 -Please select the cancellation option you'd like to choose
Change the date of my booking (subject to a 20% administration fee)
Just cancel the booking (no refund, voucher or move requested)
The administration fee will be:
Please select what you would like to add
Extra Adult (Max number of people on a pitch is 6 people)
Extra Child (Max number of people on a pitch is 6 people)
Fire Package, including Fire permit, Fire lighter, Kindling and 9Kgs Logs
Fire permit only
Bell Tent
Parachute
Hammock Hire
Help pitching 1 hammock
Extra Vehicle (Maximum number of vehicles per pitch is 2 vehicles)
Would you like to add this for:
Your Whole Stay
Specific Nights
Starting on
-
Day
-
Month
Year
2 digit day, 2 digit month, 4 digit year
Date
Ending on
-
Day
-
Month
Year
2 digit day, 2 digit month, 4 digit year
Date
How many items would you like to add per night?
Please select what you would like to remove
Extra Adult
Extra Child
Fire Package, including Fire permit, Fire lighter, Kindling and 9Kgs Logs
Fire permit only
Bell Tent
Parachute
Hammock Hire
Help pitching 1 hammock
Extra Vehicle
Would you like to remove this for:
Your Whole Stay
Specific Nights
Starting on
-
Day
-
Month
Year
2 digit day, 2 digit month, 4 digit year
Date
Ending on
-
Day
-
Month
Year
2 digit day, 2 digit month, 4 digit year
Date
How many items would you like to remove per night?
Please enter the desired arrival date.
-
Day
-
Month
Year
2 digit day, 2 digit month, 4 digit year
Please note, this change request can not be guaranteed and is subject to availability, we will contact you to confirm while processing the request.
Fires
Please note, fire permits and logs can be requested upon arrival and paid for by credit/debit card/contactless payment on site.
Submit
Should be Empty: