• Employment Application

    Dakota 911 Public Safety Telecommunicator
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  • Dakota 911 is an Equal Opportunity Employer. Employment decisions are made without regard to any status protected by applicable federal, state, or local law. Dakota 911 provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). Applicants requiring accommodation during the application or interview process should contact Dakota 911 Administration at (651) 322-8660.

    Before You Begin

    Review the Public Safety Telecommunicator Position Description before completing this application and initial to confirm you understand the expectations of the position you are applying for. 

  • Format: (000) 000-0000.
  • Available Start Date
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  • Are you at least 18 years old?
  • Do you have a High School Diploma or GED?
  • Once employed, can you submit proof of your legal right to work in the United States?
  • Do you have any relatives working at Dakota 911?
  • RELEVANT EXPERIENCE

    Please detail any relevant experience you may possess, as it relates to public safety.
  • Do you have at least one (1) year of experience working in a call center? (Providing customer/client support by phone, using computer systems to receive, process and document calls.)
  • Do you have at least two (2) years of direct customer service experience? (Face-to-face or real-time interaction with customers, providing assistance, information or support.)
  • Do you have at least one (1) year of public safety service? (law enforcement, fire, ambulance.)
  • Please identify your level of experience working as a 911 public safety telecommunicator or dispatcher.
  • Please describe your level of CPR experience?
  • Please describe your Emergency Medical Dispatch (EMD) experience?
  • Please describe your Emergency Fire Dispatch (EFD) experience?
  • What is your experience working overnights?
  • What is your experience working on holidays?
  • What is your experience working weekends?
  • EDUCATION

  • What is the highest level of education you have completed?
  • Please list all colleges/universities you have attended.

    Attach a separate page if needed. Please note "see resume" is not an acceptable response.
  • EMPLOYMENT EXPERIENCE

  • Have you ever been involuntarily terminated from a place of employment?
  • Please provide a complete employment history for the past ten (10) years, beginning with your current or most recent employer. Include all periods of employment (paid and volunteer), self-employment, military service, and any periods during which you were not employed. For any gaps in employment, please identify the applicable time period and provide a brief explanation (e.g., education, caregiving, travel, job search, military service, or other). You are not required to disclose medical information or other information protected by law. Attach a separate sheet if needed, or to include relevant experience prior to 10 years ago. Please note "see resume" is not an acceptable response.

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  • MILITARY EXPERIENCE

    If you served in the U.S. Armed Forces and wish to apply for Veteran's Preference points, the following information must be completed and supporting documentation submitted with this employment application.
  • Do you wish to claim Veterans' Preference for this position?
  • COMPLETE THIS SECTION TO CLAIM VETERANS' PREFERENCE

    Applicants claiming Veterans' Preference must submit the required supporting documentation with their application. Claims submitted without the required documentation by the application deadline cannot be considered. Veterans' Preference may be available to eligible veterans, disabled veterans, the surviving spouse of a qualifying veteran, or the spouse of a qualifying disabled veteran, as provided by Minnesota law.

    Please upload the applicable supporting documentation, including:

    • DD Form 214 (Member Copy 4) or other official documentation verifying qualifying military service; and
    • Any additional documentation required to verify eligibility for disabled veteran or spouse preference, if applicable.

    For eligiblity requirements and additional information regarding Veterans' Preference, please visit Minnesota Department of Veterans Affairs

  • VETERAN (10 POINTS)

    ("Member Copy 4" of DD214 or DD215, or other documentation verifying service must be submitted to receive points.)

  • Are you an honorably discharged veteran?
  • DISABLED VETERAN (15 POINTS)

    ("Member Copy 4" of DD214 or other documentation verifying service and USDVA letter of disability rating decision of 10% or more must be submitted to receive points.)

  • SPOUSE OF DECEASED VETERAN (10 POINTS)

    IF VETERAN WAS DISABLED AT TIME OF DEATH, 15 POINTS. ("Member Copy 4" of DD214 or DD215, or other documentation verifying service, photocopy of marriage certificate, spouse's death certificate and proof veteran died on, or as the result of active duty must be submitted to receive points. You are ineligible to receive points if you have remarried or were divorced from the veteran.)

  • Date of Death
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  • Have you remarried?
  • SPOUSE OF DISABLED VETERAN (15 POINTS)

    ("Member Copy 4" of DD214 or DD215, or other documentation verifying service, and USDVA letter of disability rating decision of 10% or more must be submitted to receive points.)

    How does Veteran's disability prevent performance of a stated job requirement? Due to the veteran's service-connected disability the veteran is unable to qualify for this position because (be specific):

  • AFFIDAVIT:

    I hereby claim Veterans' Preference points for this examination and swear/affirm that the information given is true, complete and correct to the best of my knowledge. I hereby acknowledge that I am responsible to obtain the required Veterans' Preference verification documents and submit them to Dakota 911 within ten (10) days of Dakota 911's acknowledgment of receipt of my application.

  • Signature Date
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  • EQUAL EMPLOYMENT OPPORTUNITY INFORMATION

    The information asked of you will be used to evaluate our overall efforts in reaching all segments of the population. The following information is VOLUNTARY and CONFIDENTIAL. This information is NOT part of the application file and is REMOVED from the application when received by our office. Dakota 911 appreciates your cooperation in our efforts to ensure affirmative action and equal opportunity.
  • Position for which you are applying: Public Safety Telecommunicator

  • Gender
  • With which racial/ethnic group do you identify?
  • Disability status, defined as:

  • • Has a physical or mental condition that substantially or materially limits a major life activity (such as walking, talking, seeing, hearing or learning).

    • Has a history of a disability (such as cancer that is in remission).

    • Is regarded as having such an impairment.

  • Do you claim disability status?
  • AUTHORIZATION

    I certify that all information I have provided in this application for employment is true and complete to the best of my knowledge. Any misrepresentation or omission of any fact in my application, resume or any other materials, or during any interviews, can be justification for refusal of employment, or if employed, will be grounds for dismissal, regardless of length of employment or when the misrepresentation or omission is discovered. I acknowledge that I have received a copy of the job description for the position for which I am applying. I further acknowledge my understanding that employment with Dakota 911 is "at will," and that employment may be terminated by either Dakota 911 or me at any time, with or without notice. With my signature below, I am providing Dakota 911 authorization to verify all information I provided within this application packet, including contacting current or previous employers. However, I understand that if, in the Employment Experience section I have answered "No" to the question, "May we contact your current employer?", contact with my current employer will not be made without my specific authorization. I have read the included Data Practices Advisory, and I further understand that criminal history checks may be conducted and that a conviction of a crime related to this position may result in my being rejected for this job opening. I also understand it is my responsibility to notify Dakota 911 in writing of any changes to information reported in this application for employment.
  • Signature Date*
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