Clone of FY26 RHS Housing Needs Assessment Survey - Resettlement Network

  • Informed Consent for Housing Needs Assessment Survey

    Thank you for taking the time to complete this brief survey. Refugee Housing Solutions (RHS) is gathering insights from landlords and property managers to better understand opportunities and challenges related to renting to newcomers, including refugees, asylees, humanitarian parolees, and other individuals eligible for services funded by the Office of Refugee Resettlement (ORR). These populations are legally authorized to live and work in the United States and often receive short‑term support from resettlement agencies as they secure stable housing and employment. You can learn more about ORR-eligible populations and related benefits here.

    This survey should be completed by anyone who considers themselves a landlord or property manager in the United States.

    Your input is essential. By sharing your experiences, you help shape practical resources and learning opportunities that make renting to refugees, asylees, humanitarian parolees, and other newcomers legally authorized to live and work in the United States, easier, more efficient, and better supported. Your insights directly inform the support offered by RHS, so they can help to streamline the rental process, reduce administrative burden, and strengthen partnerships that benefit both property owners and tenants.

    Ultimately, your feedback helps create solutions that support your business: clearer communication, smoother leasing processes, and better-prepared tenants who are set up for long-term housing success.

    The survey should take approximately 12-15 minutes to complete. Your responses will be kept confidential and reported only in aggregate. There are no right or wrong answers; we are interested in your honest perspectives and experiences.

    Learn more about RHS and renting to refugees and other newcomers with this Fact Sheet & FAQ on Renting to Refugees and Other Eligible Newcomers.

    Participation and Confidentiality

    • Voluntary Participation: Your participation in this survey is completely voluntary. You may choose to stop participating at any time without any consequences.
    • Confidentiality: The information you provide will be kept confidential. While individual names will not be included, data may be reported in a way that identifies the city. Any public reports will aggregate the information and will not disclose individual respondents' names or personal details.
    • Data Use and Sharing: The data collected will be used to inform ORR-funded RHS programs and will play a key role in guiding future housing-related initiatives for ORR-eligible populations to optimize services, ensure efficient use of funds, and implement effective solutions that enhance housing stability and self-sufficiency for ORR-eligible populations. Raw data, without identifying information, may be shared with RHS funders.

    Survey Details

    • Who Should Complete the Survey: This survey is intended for landlords and property managers and should be completed by one representative per organization.
    • Survey Scope and Focus: This survey is designed to understand challenges and opportunities that landlords and property managers face when renting to newcomers and ORR-eligible populations.

    Benefits & Risks

    • Benefits: By participating in this survey, you contribute to a greater understanding of housing issues faced by newcomer and ORR-eligible populations, which can lead to improved opportunities for renting to these populations.
    • Risks: There are no known risks associated with participating in this survey.

    Contact Information

    If you have any questions or concerns about the survey or your participation, please reach out to Grace Cunningham at gcunningham@cwsglobal.org.

    By proceeding with this survey, you acknowledge that you have read and understood the information provided above and voluntarily agree to participate.

    Thank you for your time and valuable insights!

     

    Refugee Housing Solutions (RHS) is an initiative of Church World Service (CWS) funded by the U.S. Department of Health and Human Services’ Office of Refugee Resettlement. RHS provides resources, capacity building, learning courses, and opportunities for innovative solutions–centered partnerships to resettlement and housing stakeholders to increase access to affordable housing for refugee families and newcomers.

    CWS received a cooperative agreement through the U.S. Department of Health and Human Services, Administration for Children and Families, CA #90XR0092. The contents of this document are solely the responsibility of the authors and do not necessarily represent the official views of the U.S. Department of Health and Human Services, Administration for Children and Families.

  • Are you or do you represent a landlord, property manager, or housing provider?*

  • Demographics

    This section gathers information about you and your company. Your name and email address will remain confidential and will not be shared outside of Refugee Housing Solutions.
  • What is your role within your company, LLC, association, etc.?*

  • Property Profile

  • What size property do you manage?*
  • What is the makeup of your rental housing portfolio?*
  • How would you describe your organization/company type?*
  • By what timeframe do you generally need a vacant unit to be filled in order to meet your operational or financial targets?*
  • Which platforms or methods do you frequently use to list vacant units? Please select the top three.*

  • Awareness, Experience, and Perceptions Working with Refugee and Other Newcomer Tenants

  • How familiar are you with renting to refugee and other newcomer tenants?*
  • Have you rented to refugees or other newcomer populations in the past?*
  • How many total refugees or other newcomer populations would you say you have rented to in the past 12 months (July 1, 2025 - June 30, 2026)? An estimate is sufficient.*
  • How would you describe your experience?*
  • When renting to a refugee or other newcomer tenant in the past, were they connected with a resettlement agency or another supporting organization?*
  • Would you be interested in renting to refugees and other newcomer populations in the future?*
  • What support would make it easier for you to rent to newcomers? (Select up to three)*
  • What is the main reason you are not interested?*
  • What support would help you feel more comfortable renting to newcomers? (Select up to three)*
  • What is your main concern when it comes to renting to refugees or other newcomer populations?*
  • When you think of renting to a refugee or other newcomer tenant, what is a positive quality that comes to mind?*

  • Screening & Documentation

  • Have you ever received referrals of refugee or other newcomer populations from resettlement agencies or community organizations?*
  • Which application requirements were most difficult for refugee or other newcomer applicants to meet? (Select up to three)*
  • In the application process, how open are you to accepting alternative forms of documentation for refugee or other newcomer applicants?*
  • Which alternative documents would you consider? (Select all that apply)*
  • Which screening criteria are you willing to adjust for newcomer applicants? (Select all that apply)*

  • Operational Capacity

  • Which top three operational challenges do you deal with most with any tenant? (Select up to three)*
  • Which of the following best describes your current onboarding/orientation process? (Select all that apply)*

  • Engagement with Resources and Future Participation

  • Have you visited the RHS Housing Hub and Directory?*
  • Did you find it valuable?*
  • Are you interested in staying involved and/or receiving the Refugee Housing Solutions newsletter? *
  • How does your organization view renting to tenants who are enrolled in the U.S. Department of Housing and Urban Development (HUD) housing counseling program? *

  • Open-Ended Questions

  • Please submit your response using the button below.

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