Veteran VA Healthcare Experience Survey
Please share your experience with VA healthcare and community care. All questions are optional. Your feedback helps us improve services for Veterans.
What VA healthcare facility location do you use?
Please Select
Billings
Bozeman
Butte
Cut Bank
Glasgow
Glendive
Great Falls
Hamilton
Havre
Helena
Kalispell
Lewistown
Miles City
Missoula
Plentywood
Have you or a veteran you support lost a VA primary care provider at the Billings VA Clinic or another Montana VA location in the past 12 months?
Yes
No
Unsure
Are you a veteran, family member of a veteran, or a caregiver of a veteran (select all that apply)
Veteran
Family member of a veteran
Caregiver of a veteran
If yes, how has the loss of a VA primary care provider affected access to care?
No major impact
Longer wait times
Delayed medication refills
Difficulty getting referrals
Increased use of urgent or emergency care
Other
Were you assigned a new VA primary care provider in a timely manner?
Yes
No
Still waiting
Not applicable
Have you used VA Community Care because of VA primary care access issues?
Yes
No
Tried but had difficulty
Unsure
What has your experience with VA Community Care been like?
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
Not applicable
Optional comment: Please briefly explain your experience.
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