CONSULTATION SERVICE AGREEMENT
1. PARTIES
This Consultation Service Agreement (“Agreement”) is entered into between Magnolia Roof Consulting (“Consultant”) and the client (“Client”) purchasing or participating in a virtual consultation service.
2. SERVICES PROVIDED
Consultant agrees to provide roofing consultation services, which may include:
-Review of photographs, videos, drone imagery, reports, estimates, insurance documentation, or client-provided informationGeneral roof condition opinions
-Repair vs. replacement guidance
-Contractor estimate review
-Maintenance recommendations
-General roofing education and advisory services
-virtual consultations, which are provided remotely and are limited to information made available to Consultant at the time of consultation.
3. SERVICES PERFORMED IN PERSON
Consultant agrees to provide roof consulting, visual roof inspections, condition reporting, maintenance recommendations, contractor coordination, documentation review,and related consulting services as requested by Client depending on package purchased.
4. DISPUTE RESOLUTION
The parties agree to attempt good-faith negotiation and mediation prior to litigation. Venue for legal action shall be within the State of Georgia.
5. NO WARRANTIES OR GUARANTEES
Consultant makes no guarantees, warranties, or representations regarding:
roof condition, leak prevention, future performance, remaining roof lifespan, repair success, contractor performance, insurance outcomes, code compliance, or replacement necessity. Any opinions provided are advisory in nature only and should not be interpreted as engineering, legal, insurance, or contractor guarantees.
6. CLIENT RESPONSIBILITY
Client acknowledges that all decisions regarding:
roof repairs, contractor selection, insurance claims, maintenance, replacement, and property management remain solely the responsibility of the Client.
Client is responsible for verifying all contractor licensing, insurance, pricing, warranties, and workmanship independently.
7. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Consultant’s total liability arising out of or related to this consultation or Agreement shall be strictly limited to the amount paid by Client for the specific consultation service.
Under no circumstances shall Consultant be liable for:
hidden damages, mold, water intrusion, denied insurance claims, contractor disputes, construction defects, business interruption, loss of use, diminished property value, or consequential damages of any kind.
8. LIMITATION OF SERVICES
Client understands and agrees that Consultant’s services are limited to visual observations and consulting opinions based on conditions visible and reasonably accessible at the time of service. Consultant does not guarantee discovery of all defects, leaks, hidden damage, code violations, or future failures.
9. THIRD-PARTY INFORMATION DISCLAIMER
Consultant may review or discuss third-party estimates, reports, insurance documents, or contractor recommendations; however, Consultant does not verify the accuracy, legality, completeness, or validity of third-party information.
Client acknowledges that Consultant is not responsible for inaccuracies or omissions in materials provided by others.
10. NOT A PUBLIC ADJUSTER OR ENGINEER
Consultant is not acting as:
a public insurance adjuster, attorney, licensed engineer, architect, or licensed roofing contractor, unless explicitly stated in writing.
Consultant does not negotiate insurance claims or guarantee claim approval or settlement outcomes.
11. HOLD HARMLESS & INDEMNIFICATION
Client agrees to defend, indemnify, and hold harmless Consultant and its representatives from claims or liabilities arising from property conditions, contractor disputes, or reliance upon consulting services provided, except in cases of gross negligence or willful misconduct.
12. RECORDINGS & COMMUNICATIONS
Client acknowledges that virtual consultations may be conducted through phone, video conference, email, text message, or other electronic communication methods.
Consultant may retain communications, screenshots, photographs, notes, or recordings for documentation and business protection purposes where permitted by law.
13. PAYMENT & REFUND POLICY
Because consultation services reserve Consultant’s time and expertise, all consultation fees are non-refundable once the consultation has occurred.
14. GOVERNING LAW
This Agreement shall be governed by the laws of the State of Georgia.
Any disputes arising under this Agreement shall be subject to venue within the State of Georgia.
15. ACCEPTANCE OF TERMS
By scheduling, paying for, or participating in a consultation, Client acknowledges that they have read, understood, and agreed to the terms of this Agreement.
CLIENT ACKNOWLEDGEMENT & SIGNATURES
By signing below, Client acknowledges they have read, understood, and agreed to the terms of this Agreement.