• PSMS Metrics Collection Form - 2026

  • Quarter*

  • Stakeholder Engagement

    # Damages (1st Party) per 1000 Tickets

  • # Damages (2nd Party) per 1000 Tickets

  • # Damages (3rd Party) per 1000 Tickets

  • # Damages due to No Call / 811

  • Risk Management

    # Aging Infrastructure Replacement Plan vs Actual

  • # Leak Backlog vs Plan by Grade (Class 2)

  • # Leak Backlog vs Plan by Grade (Class 3)

  • # Damages per 1000 Tickets

  • # Cast Iron Breaks per Mile of Cast Iron

  • # Customer Unplanned Outages per 1000 Customers

  • Incident Investigation & Lessons Learned

    # Lessons Learned Shared Internally

  • Safety Assurance

    % Internal Company Audits / Assessments Findings vs Planned Audits / Assessments

  • MR&CI

    % Corrective Actions Late *

  • * % Corrective Actions Late is defined as: # Corrective Actions Closed / Total # Corrective Actions Due.

  • EP&R

    % Drills / Simulations vs Plan

  • % Emergency Response within 60 min

  • % Emergency Response within 45 min

  • % Emergency Response within 30 min

  • Competency Awareness & Training

    % OQ Completion / Plan

  • Documentation & Record Keeping

    # Damages due to Incorrect Maps / Records
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