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This survey helps us understand and support small businesses in Upper Darby. Please answer as accurately as possible. Instructions: Fill in the blanks and check the boxes that apply.
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1
First Name *
*
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First Name
Last Name
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2
What is the name of your business?
*
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3
What is your best email address?
*
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example@example.com
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4
What language do you prefer to speak?
*
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Amharic
Arabic
English
French
Korean
Mandarin
Spanish (Español)
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5
My business is: (check all that apply)
Woman-owned
Immigrant-owned
LGBTQ+-owned
Minority-owned
Veteran-owned
Prefer not to say
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6
Where is your business located in Upper Darby?
*
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Baltimore Pike
Garrett Road (Beverly Blvd to Childs Avenue)
West Chester Pike
Downtown Upper Darby
Long Lane Area / South of Marshall Road
Homebased Business (Residential Zone)
Ferne Blvd & Burmont Road
Pilgrim Gardens/Aronimink
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7
Do you own or rent your business space? *
*
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I own the building
I rent or lease the space
Other
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8
If you've selected other business space arrangement, please clarify:
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9
How long have you been open?
*
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Less than 1 year
1-3 years
3-5 years
5-10 years
More than 10 years
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10
How many people work at your business (including you)? (W2)
*
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Just me (1 person)
2-5 people
6-10 people
11-25 people
26-50 people
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11
How many 1099 contractors contribute to the core function of your business?
*
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0
1-5 people
6-10 people
11-25 people
26-50 people
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12
About how much money does your business make per year?
*
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Under $50,000
$50,000 - $100,000
$100,000 - $250,000
$250,000 - $500,000
More than $500,000
I prefer not to say
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13
What is your primary industry?
*
This field is required.
Check ONE primary industry box below, then you'll be able to check the specialty that best describes your business.
Auto, Transportation & Logistics
Childcare, Education & Youth Services
Community, Nonprofit & Social Enterprise
Construction, Trades & Real Estate
Creative, Media & Cultural Businesses
Food, Beverage & Hospitality
Health & Medical Services
Personal Care & Wellness
Professional & Business Services
Retail (selling products)
Technology & Innovation
Other / Emerging Business
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14
Auto, Transportation & Logistics: Please select the specialty area that best describes your business.
Auto repair or car services
Car detailing or wash services
Towing or roadside assistance
Delivery, courier, or logistics services
Rideshare or transportation services
Bicycle or scooter repair
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15
Childcare, Education & Youth Services: Please select the specialty area that best describes your business.
Childcare or daycare services
Early childhood education
Tutoring or test prep services
After-school or enrichment programs
Workforce training or adult education
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16
Community, Nonprofit & Social Enterprise: Please select the specialty area that best describes your business.
Nonprofit organization
Social enterprise or mission-driven business
Community-based organization
Cooperative or worker-owned business
Faith-based or cultural organization
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17
Construction, Trades & Real Estate: Please select the specialty area that best describes your business.
Construction or general contracting
Electrical, plumbing, or HVAC services
Home repair, renovation, or handyman services
Landscaping or urban agriculture services
Property management or real estate services
Architecture, design, or engineering services
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18
Creative, Media & Cultural Businesses: Please select the specialty area that best describes your business.
Photography or videography
Graphic design or creative studio
Marketing, advertising, or content creation
Music, recording, or production studio
Film, theater, or performance arts organization
Event production or promotion
Fashion design or apparel production
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19
Food, Beverage & Hospitality: Please select the specialty area that best describes your business.
Restaurant or food service
Café, coffee shop, or tea house
Food truck, pop-up, or mobile food vendor
Bakery or specialty food producer
Bar, lounge, or nightclub
Catering services
Ghost kitchen or delivery-only food business
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20
Health & Medical Services: Please select the specialty area that best describes your business.
Medical, dental, or behavioral health practice
Physical therapy or rehabilitation services
Home health or elder care services
Mental health or counseling services
Alternative or holistic health services
Medical billing or healthcare support services
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21
Personal Care & Wellness: Please select the specialty area that best describes your business.
Hair salon or barbershop
Nail salon or esthetics services
Beauty services (makeup, lashes, skincare)
Spa or massage therapy
Fitness studio or gym (yoga, Pilates, cycling, etc.)
Personal trainer or wellness coach
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22
Professional & Business Services: Please select the specialty area that best describes your business.
Accounting, bookkeeping, or tax services
Legal services
Consulting or advisory services
Marketing, branding, or public relations
IT services or tech support
Human resources or staffing services
Business coaching or training services
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23
Retail (selling products): Please select the specialty area that best describes your business.
Retail store (clothing, shoes, accessories)
Convenience store or bodega
Specialty retail (books, gifts, wellness, hobby, etc.)
Grocery store or specialty food retail
Beauty supply or personal care retail
Electronics or phone accessories store
Resale, vintage, or thrift store
E-commerce or online retail business
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24
Technology & Innovation: Please select the specialty area that best describes your business.
Software or app development
IT consulting or managed services
Data, AI, or analytics services
Hardware or product development
Tech startup or digital platform business
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25
Other / Emerging Business: Please select the specialty area that best describes your business.
Pop-up, temporary, or seasonal business
Home-based business
Shared commercial kitchen or maker space tenant
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26
What are your biggest problems right now? (Select up to 3)
*
This field is required.
Tell us about your current challenges and the types of support you need most.
Not enough customers
Need more money to grow
Hard to find good employees
Don't know how to market my business
Cash flow problems
Need help with taxes or bookkeeping
Need better equipment
My storefront needs fixing or improvement
Don't understand rules or licenses
Competition from other businesses
Technology problems (computer, website, etc.)
Other
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27
If you've selected 'other' for problems that you are facing, please clarify:
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28
What kind of help do you need most? (Select up to 3)
*
This field is required.
Tell us about your current challenges and the types of support you need most.
Business planning
Marketing help
Branding help
Financial management
Access to capital (loans or grants)
Bookkeeping or accounting
Website or social media help
Licenses and paperwork
Finding or hiring employees
Managing employees
Other
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29
If you've selected 'other' for support that would be impactful for your business, please clarify:
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30
Are you interested in grants (free money) for your business?
*
This field is required.
Yes, tell me more
Maybe, I want to learn more
No, not right now
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31
If yes or maybe, what would you use grant money for?
*
This field is required.
(check all that apply)
New equipment
Fix or improve my storefront
Marketing or advertising
Hire employees
Pay bills or rent
Buy inventory
Technology (computer, software, website)
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32
Do you want to hire Upper Darby residents?
*
This field is required.
Yes, I want to hire now
Yes, if you help me pay for it
Maybe in the future
No, I don't need employees
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33
Where do you get news or information about business?
*
This field is required.
(check all that apply)
TikTok
Facebook
Instagram
WhatsApp
WeChat
Local newspaper
Radio
Friends or family
Other business owners
Religious or community organizations
Upper Darby Township information
Other
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34
If you've selected 'other' for where you get your business information, please clarify:
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35
Are you a member of any business groups or organizations?
*
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Yes
No
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36
If yes, which one(s)?
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37
When you have a business problem, who do you ask for help?
*
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(check all that apply)
Friends or family
Other business owners
Accountant or lawyer
Bank or lender
Chamber of Commerce
Religious or community leader
I don't know who to ask
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38
Do you know where to get help with your business in Upper Darby?
*
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Yes, I know where to go
No, I don't know where to get help
I know some places but not all
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39
What is the best way to contact you?
*
This field is required.
(check all that apply)
Phone call
Email
Visit my business in person
Text message
WhatsApp
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40
Phone number:
*
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41
Address
*
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Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
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Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
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Democratic Republic of the Congo
Denmark
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Faroe Islands
Fiji
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France
French Polynesia
Gabon
The Gambia
Georgia
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Ghana
Gibraltar
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Guadeloupe
Guam
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Guyana
Haiti
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India
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Iraq
Ireland
Israel
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Jamaica
Japan
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Jordan
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North Korea
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Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Please Select
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
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42
When are you available for workshops or meetings?
*
This field is required.
(check all that apply)
Weekday mornings (9am-12pm)
Weekday evenings (after 5pm)
Online or virtual is better for me
Weekday afternoons (12pm-5pm)
Weekends
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43
Permission to contact you about no cost business help and grants:
*
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Yes
Not right now
Maybe later
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