• APPLICATION FOR UTILITY BILL ASSISTANCE

  • LOW INCOME HOME ENERGY ASSISTANCE PROGRAM
  • This is not an entitlement program. If funds run out, benefits can not be paid.
  • COMPLETE THE APPLICATION AND ATTACH THE FOLLOWING DOCUMENTS

  • Complete all sections. An incomplete application or omission of necessary documents will delay eligibility determination.
  • Proof of applicant identity. May include one of the following: valid driver's license OR other government issued ID.

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Social Security number and card, or other approved document (SSN must be verified for new applicants & all household members aged 18 or older)

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Proof of ALL income listed on/with this application for the four weeks prior to application or a completed Zero Income form if no income.
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Copies of most recent heating and cooling bills.
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Copy of lease agreement is required:

    • If you live in subsidized housing; or
    • If your utilities are included in your rent.
    • All applications must include lease agreement.
    • If you live in subsidized housing, you may not be eligible for LIHEAP

    If you own your home:

    • You must provide tax papers showing ownership.
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • For other members of the household:

    • Cards for household members ages 18 or older
    • Numbers for household minors
    • Birth certificates for infants age one or younger who have no Social Security Number
    • Proof of Income for all household members 18 and older
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Proof of Income for all household members 18 and older:

    • Employment check stubs from the month prior to the application

      OR

    • Social Security or other benefit statement(s)
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Send Application To:
    Community Services Office, INC
    Energy Department
    PO Box 1175
    Hot Springs, AR 71902
  • NOTE: IF YOU RECEIVE A SUBSIDY, STIPEND, ALLOWANCE OR REIMBURSEMENT FOR YOUR UTILITIES, YOU MAY NOT BE ELIGIBLE FOR LIHEAP.
  • SECTION I: APPLICANT INFORMATION

  • Attach a copy of identification (e.g. driver's license). If a new applicant, attach a copy of Social Security card.
  • DO YOU RENT OR OWN YOUR HOME?*
  • Format: (000) 000-0000.
  • ARE YOU EMPLOYED?*
  • Format: (000) 000-0000.
  • DO YOU RECEIVE DISABILITY BENEFITS?*
  • DATE OF BIRTH*
     - -
  • RACE**
  • ETHNICITY**
  • SEX**
  • *Race, Ethnicity, and Sex are used for statistical purposes only.
  • SECTION II: ADDITIONAL HOUSEHOLD MEMBERS

  • Provide information for other members of the applicant's household. All household members aged 18 or older must verify their SSN. List additional members on a separate sheet. DO NOT INCLUDE THE APPLICANT IN THIS SECTION.
  • Household Member 1

  • Household Member 1 Date of birth
     - -
  • Household Member 2

  • Household Member 2 Date of birth
     - -
  • Household Member 3

  • Household Member 3 Date of birth
     - -
  • Household Member 4

  • Household Member 4 Date of birth
     - -
  • Household Member 5

  • Household Member 5 Date of birth
     - -
  • Household Member 6

  • Household Member 6 Date of birth
     - -
  • SECTION III: HOUSEHOLD INCOME

  • WORK INCOME: List anyone in your household (18 and older & not a full-time student) who has work income (includes self-employment, babysitting, & other odd jobs). List additional information on a separate sheet, if necessary. ATTACH PROOF OF INCOME.
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Rows
  • NON-WORK INCOME: List anyone in your household who receives any of the following and ATTACH THIS PROOF OF INCOME: Alimony | Child Support | Housing Utility Assistance Payment | Retirement Benefits | Social Security Income (SSA) | Supplemental Security Income (SSI) | Supplemental Security Disability Income (SSDI) | TEA | Unemployment Benefits | Veteran's Benefits | Worker's Compensation | Any other non-work income (Use separate sheet, if necessary)
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Rows
  • Rows
  • Additional information is required if the household has NO INCOME. Speak with the LIHEAP agency accepting your application.
  • SECTION IV: RENTER UTILITY INFORMATION (OWNERS SKIP TO SECTION V)

  • I RECEIVE A REIMBURSEMENT, SUBSIDY, OR ALLOWANCE FOR UTILITIES*
  • If you are a renter and your utilities are included in your rent, provide your landlord's information and a copy of your lease agreement or other documentation reflecting responsibility for paying utilities.

    If you are not a renter, please enter N/A.

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • WHICH UTILITIES ARE INCLUDED IN YOUR RENT? (CHECK ALL THAT APPLY)
  • SECTION V: TYPE OF ENERGY ASSISTANCE

  • Please select the utilities with which you need help:*
  • Unless otherwise advertised, ONLY electric energy assistance is available during the summer, and a benefit cannot be split.
  • CRISIS DETERMINATION

  • Please check (only if applicable):
  • CRISIS SITUATION

  • Which utility is your past due balance or disconnect notice for?
  • Date disconnected
     - -
  • Which utility is disconnected
  • Which utility is disconnected
  • Which utility is disconnected
  • Which utility is disconnected
  • SECTION VI: HOME UTILITY SUPPLIER INFORMATION

  • ELECTRICITY SOURCE (REQUIRED OF ALL APPLICANTS)
  • Is the account closed?*
  • Does this person live with you?
  • Is your home all electric?*
  • (if no, complete heating source information)
  • PRIMARY HEATING SOURCE (IF OTHER THAN ELECTRIC)

  • What is your primary heating source (if other than electric)?
  • Is the account closed?
  • Does this person live with you?
  • SECONDARY HEATING SOURCE (IF APPLICABLE)

  • What is your secondary heating source (if applicable)?
  • Is the account closed?
  • Does this person live with you?
  • LIHEAP 9495 R 10/2025
  • 3
  • SECTION VII: ADDITIONAL SERVICES

  • WEATHERIZATION ASSISTANCE PROGRAM (WAP)

    For more information, visit: www.adeq.state.ar.us/energy/incentives/wap

  • I want to be referred for weatherization services:
  • I want to be referred for emergency HVAC repair or replacement only:
  • ASSURANCE 16 PROGRAM (A-16)

  • I am interested in attending workshops to learn more about how to reduce my home energy needs and other life skills, such as prioritizing household:
  • SECTION VIII: APPLICANT'S RIGHTS AND RESPONSIBILITIES

  • IF SUBMITTING A PAPER APPLICATION, IT MUST BE SIGNED AND DATED OR YOUR APPLICATION WILL BE DELAYED.
    • I understand that my application will be shared with the providers of the above selected additional services.
    • I understand the information on this application will be kept confidential and only be shared as indicated. No information will be sold, loaned, rented or otherwise disclosed except as indicated on this application.
    • I understand that I have the right to appeal any decision regarding this application which I consider improper, any delay in decision or delivery of services, and any disagreement with benefit amount.
    • I understand that I must help establish my eligibility by providing as much information as I can about my circumstances.
    • I authorize the LIHEAP agency to share information relating to my application with my utility service provider(s) to determine my eligibility or benefit amount.
    • I give permission to the Arkansas Energy Office (AEO) to use information provided on my application for purposes of reporting, research, evaluation, and analysis of the program.
    • I authorize my utility supplier (s) to release my account information to Arkansas Energy Office (AEO) or its designee (s).
    • I understand that my utility service provider will have no control over the data disclosed pursuant to this consent and will not be responsible for monitoring or taking any steps to ensure that the LIHEAP agency maintains the confidentiality of the data or uses the data as I have authorized.
    • I understand that no person may be denied assistance on the basis of race, color, sex, age, handicap, religion, national origin, or political belief.
    • I understand that my signature on this application authorizes the agency to verify information about me or
    • any household member and/or use it as a release to secure information needed to determine my eligibility for services.
    • I understand that if I receive assistance to which I am not entitled as a result of withholding information or knowingly providing false or fraudulent information regarding me and/or household members, I must repay the cost of any assistance and may face penalty of criminal prosecution.
    • The information given on this application is true to the best of my knowledge and belief. I understand that this form is signed subject to penalties for perjury.
  • Date*
     - -
  • Date
     - -
  • LIHEAP 9495 R 10/2025
  •  
  • Should be Empty: