Board-And-Train Agreement & Check-In Form

This agreement outlines the policies, communication expectations, training procedures, and intake requirements for participation in the Board-and-Train Program. These guidelines are designed to create a structured training environment that supports the safety, consistency, and success of your dog’s training experience.

1. Owner Contact & Visits

To maintain consistency and maximize training success, owner visits, unscheduled drop-ins, excessive texting, calling, or contact with the dog during the program are not permitted.

Excessive owner interaction may interfere with the dog’s adjustment, focus, emotional stability, and training progress, and may result in your pet being removed from the program.

2. Communication & Updates

Training updates are provided only through social media progress posts.

Clients must provide their social media handle(s) in order to be tagged in training updates and progress posts.

Trainer posts progress content at least once per week; however, the number of photos, videos, or appearances in posts may vary depending on the dog’s training progress and schedule.

Daily updates, daily videos, texting updates, phone check-ins, or continuous communication are not included unless agreed to in writing.

Excessive communication or requests for additional updates may delay response times, interfere with training operations, and result in your pet being removed from the program.

3. Medication & Medical Disclosure

All medications, supplements, medical conditions, allergies, behavioral concerns, and dietary restrictions must be disclosed before enrollment.

Trainer is not a licensed veterinarian and does not provide veterinary services or medical care.

Dogs requiring injections, medical procedures, specialized handling, or extensive medication administration may be declined.

Clients are responsible for ensuring pets arrive properly medicated prior to drop-off when applicable.

4. Training & Feeding Expectations

Training may include:
• Structured feeding routines
• Crate/rest time
• Leash guidance
• Place training
• Behavioral conditioning
• Reward-based techniques

Dogs may experience temporary appetite changes, stress-related adjustments, or changes in routine during the acclimation process.

5. Communication Boundaries

Clients agree to communicate respectfully and, when possible, during normal business hours.

Repeated excessive texting, calling, demands for constant updates, interference with training protocols, or attempts to alter the training process during the program may negatively impact results.

Trainers reserve the right to limit communication or terminate services if client behavior disrupts operations or training.

6. Pickup & Drop-Off Policy

Standard pickup and drop-off hours are between 8:00 AM and 5:00 PM.

Earlier or later times require trainer approval.

After-hours pickup or drop-off fees:
• Flat emergency fee: $100

No-show pickup or drop-off:
• Additional boarding day charged at $65
• Dog must be picked up on the following business day

All outstanding fees must be paid before the dog is released.

7. Behavioral & Safety Disclosure

Client confirms disclosure of:
• Aggression history
• Escape behavior
• Resource guarding
• Reactivity toward animals or people
• Bite history
• Medical concerns

Failure to disclose behavioral or medical concerns may result in immediate removal from the program without refund.

FINAL ACKNOWLEDGMENT

I acknowledge that I have reviewed and understand the Board-and-Train Program Agreement, communication expectations, training policies, and intake requirements.

I understand that consistency, structure, and limited outside interference are important for successful training results.