Welcome and thank you for choosing Sianna Hair Artistry
As I transition into a more elevated salon experience, I am updating my booking policies to ensure fairness, efficiency, and the highest level of service for all clients.
Please carefully review and acknowledge the following terms before future appointments.
Appointment Confirmations
Appointment reminders are sent 72 hours prior to your scheduled booking via SMS and email.
Clients will have the option to:
Reply “Y” to confirm their appointment
Reply “R” to request a reschedule
A direct link to the online booking system will also be provided for any changes required.
Card Details Required
To secure all future bookings, valid card details are required to remain securely stored on file.
Your card will only be charged in accordance with the cancellation policy outlined below. Card details are securely stored through our encrypted booking platform and are never visible or accessible to salon staff.
Cancellation & Rescheduling Policy
Appointments cancelled or rescheduled within 72 hours of the scheduled appointment time will incur a cancellation fee equal to 50% of the booked service total.
No Shows
Failure to attend a scheduled appointment without notice will result in 100% of the booked service total being charged.
Late Arrivals
Late arrivals may result in reduced service time or rescheduling of the appointment. In the case of rescheduling, your deposit will be forefitted.