• New Client Intake Form

    2026-2027 Grooming Contract and Terms of Service

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    Faith & Fido LLC is now accepting new clients on a very limited intake. Should we become unable to accept additional new clients, you will be waitlisted and we will contact you to let you know.

    At Faith & Fido Grooming, we value our client's pet(s) and make every attempt to ensure your pet's grooming experience is as safe and enjoyable as possible. Please do not hesitate to contact us if you have any questions!

    Thank you very much for your interest in becoming a part of the F&F Family!

  • Please select the appropriate option.
  • Format: (000) 000-0000.
  • What is your preferred method of receiving contact from Rachel at Faith & Fido? IE: appointment reminders, pickup notifications, payment links*
  • Format: (000) 000-0000.
  • Format: (000) 000-0000.
  • Do you want to set up a grooming schedule?
  • Select your preferred set schedule. We do not offer schedules beyond every 10 weeks. Base price increase may be applied to those coming in more than every 10 weeks.
  • Has this pet been professionally groomed before?
  • Health and Grooming History
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  • If you have more than 1 pet, do you want them on the same schedule?

  • If you have multiple pets,  please click the gray bar(s) below and proceed with completing as much info on the pet as possible to help us make their time with us as successful as possible.

    • Second Pet's History 
    • Has this pet been professionally groomed before?
    • Health and Grooming History
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    • Third Pet's History 
    • Has this pet been professionally groomed before?
    • Health and Grooming History
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    • Fourth Pet's History  
    • Has this pet been professionally groomed before?
    • Health and Grooming History
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    • Fifth Pet's History  
    • Has this pet been professionally groomed before?
    • Health and Grooming History
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    • Sixth Pet's History  
    • Has this pet been professionally groomed before?
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    • Seventh Pet's History  
    • Has this pet been professionally groomed before?
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    • Eighth Pet's History  
    • Has this pet been professionally groomed before?
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    • Ninth Pet's History  
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    • Tenth Pet's History  
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  • This contract contains a short-form version of our Terms of Service. Please review the more detailed form available on our website here at any time. 

  • Accidents and Authorization to Seek Veterinary Care in Case of a Medical Emergency

    We will take pets to a vet in a medical emergency if owner/authorized contacts cannot be reached

  • Accidents are rare but they do occur. We are handling sharp tools around moving, feeling creatures. We employ extra caution and care in all cases, however, cuts, nicks, scratches, quicking of nails, and other issues are conceivable. The safety and comfort of your pet/s is our first priority. In the unlikely event that an accident occurs, you will be alerted.

    If we believe the situation is critical and the owner/additional contacts are unavailable in the event of a medical emergency while in our care, this release grants us full authority to seek medical attention from the nearest vet clinic at the owners expense. If the owner is available, arrangements will be made to meet at the vet or for the animal(s) to be picked up by the owner to take themselves.

  • Preferred Vet Name: *      
    Name of Practice:            
    Vet Phone Number:        
    Vet email address:                      

  • Allergic Reactions to Grooming Products

    If your dog has sensitive skin please let us know in their history. If any person in the household has a scent or nut allergy, please also advise of this in the health section.

  • Vaccines

    Vaccines are required and proof must be included.
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  • Ticks & Fleas

    If your pet has fleas, expect additional charges
  • Select one or more of your preferences for flea situations*

  • Services for Dangerous or Aggressive Animals

    Muzzles, Cones and Restraints May Be Used or services could be stopped at any point should it become too dangerous to continue, and payment for services provided will still be due

  • Price Increases for 2027

    Jan 1, 2027 will start an increase of $2-$5 PER PET, PER SERVICE. Another increase of the same range may occur at the 6 month point, based on need of F&F due to supplier increases, overhead, and industry increases. An increase should be expected at least yearly.

  • Payment

    Payment must be made at pickup at the very latest. We accept cash, card, check, zelle, tap pay, paylink (extra fee), and cashapp. Tips appreciated but not required. Card payments will also include a processing fee. To avoid this additional fee, we recommend using cash, cashapp, zelle, or check.

  • Gentle, Rush-free Environment

    We will not force a fearful dog to suffer through if they cannot handle the process; instead, we work on desensitizing and building trust.

  • Arrival Times for Drop off and Pick up

    We will not accept a dog sooner than 10 minutes prior to their appointment time. Once you receive your notice that pet is almost done, please make sure you will arrive within 10 to 15 minutes of completion time. Please respect my home, time, and other clients as I do not have space to hold pets past their appointment slot. Late fees may apply.

  • Cancellations/No Shows + Saturday Fees

    You will be charged last minute cancelation/no show fees after the first show of grace. Fee can be paid via zelle or at next appointment checkout. We reserve right to no longer book after 3rd NCNS. Saturdays are high demand.

  • You will receive a courtesy appointment reminder 1 to 3 days before your appointment. Failure to confirm is equal to cancelation and your appointment may be given to another client. 

    What happens if the groomer cancels on you?

    Should the groomer cancel on you, a reschedule will be made as soon as possible.  This has been a rare occurrence but has happened a few times! Emergencies occur, and humans get sick. We will make every effort to not cancel but should it happen and a reschedule is needed, and we are unable to accomodate within 7 days,  we may offer a small discount or an upgraded service for the inconvenience.

  • Interruptions During Grooming Services

    We don't answer the phone while grooming. Text or leave a message and we will get back to you when possible.

  • Satisfaction

    If you need changes to the groom let us know at pickup (best) or within 48hrs at the latest.

  • Your satisfaction is extremely important to us. If you are dissatisfied with your groom for any reason, please contact us within 48 hours and we will organize a time for you to return for a free adjustment at the next available time within 7 days of the original groom.

  • Photographs and Videos

    We take pictures and videos of your pet throughout the groom and post them publicly. You can opt out using the below options.

  • Signing this form gives Faith & Fido, LLC permission to take photos and videos of your pet for our client files and for use on our website and social media for transparency with the pet parent to show how your dog acts for grooming, and how the groomer acts towards your pet. It also helps advertise our grooming salon, educate the pet owner and other viewers on how to help with between grooming maintanence, and helps build up a positive reputation. 

    Grooms are also recorded for safety purposes and may be reviewed in the event of an emergency occurring while your pet is in our care.

    Owners are welcome to provide a microSD card (64GB+ is preferred - 32GB cards stop recording at the 30 min point and have to be restarted so a continuous video flow is much harder to maintain). We can use your card while your pet is in the shop. It will be saved for our records as well, and returned to the owner at pick-up.

    IF YOU DO NOT WANT YOUR PET POSTED ON OUR BUSINESS PAGE/S: 

    1. If client intake is limited, this may immediately opt you out of selection simply because most clients do want to be posted, and I cannot always keep up with who can be and who can't be. You the client will need to proactively remind me each appointment at drop off that you do not want your pet posted.

    2. Posting videos helps me bring in new clients. While my facebook in monetized, it generates literal pennies. BUT the videos show how I work and handle pets, and brings new interest and new clients in, which is how I keep running.

  • We wish to respect your privacy. Please select what applies. We post no pet parent info and only give info on the dogs haircut and personality.*

  • Confirmation of Contract/Terms

  • A shortened copy of this form will be sent to you via email for your records. If you want a more complete record, please request it with the groomer. You can also review all the terms and policies on our website.

    I have reviewed this Service Contract and understand the contents within.

    I affirm that I am the rightful legal owner/guardian of the dog(s) for which services are being rendered.

    I authorize this contract to be valid approval for grooming services.

    This agreement is valid for all pets listed here.

    I understand that pricing is subject to change every 6 months to a year, especially if coming in at greater than 10 weeks. 

    I understand that if I cancel 48 hours or less from my appointment time, I will be required to pay a cancelation fee per pet booked.

    I have read and agree to the above Terms of Services and Policies. 

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