Complaint Form
Please provide the details of your complaint so it can be reviewed and addressed appropriately.
Complainant Details
First Name
*
Last Name
*
Contact Email
*
example@example.com
Application Reference Number
Agent Details
Agent/Agency Name
*
Office Location (City & Country)
Agent / Counsellor Contact Name
Contracted Directly by BIMM?
*
Yes
No
Unsure
Were any sub-agents involved?
*
Yes
No
Unsure
If yes, provide details
Nature of the Complaint
Description of Incident
*
Relevant Issues
*
Lack of transparency about fees
Misleading or false information
Inadequate communication
Issues involving sub-agents
Pressure to accept offers
Unprofessional Behaviour
Other
Raised this issue with the agent?
*
Yes
No
Response given
Evidence
Relevant Documents
Upload a File
Drag and drop files here
Choose a file
Cancel
of
Desired Outcome
What outcome are you seeking?
Apology
Formal Investigation
Cancel Application
Additional Training for the Agent
Other
Declaration
Signature
*
Date
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Submit Complaint
Submit Complaint
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