At CommonGood Medical we believe in team-based health care. That means that we, as health care providers, have an active role, and you, as a patient, have an active role.
CommonGood Medical is responsible for:
- Providing evidence-based primary care services.
- Providing considerate and respectful care.
- Explaining all procedures and test results at patient appointments.
- Providing reasonable answers to questions at appointments.
- Keeping all medical information private.
You, as a patient, are responsible for:
- Being on time for appointments. If you must cancel or reschedule, you must call us at (469) 712- 4246 at least 24 hours prior to the appointment time. Leaving a voicemail will constitute contact.
- If you miss three appointments in one year without calling to cancel or reschedule, CommonGood Medical may discontinue care.
- As you are able, making a donation of any amount at each visit to help cover the costs associated with the care provided to the next patient.
- Obtaining any lab testing or imaging that is ordered by your physician prior to your next appointment.
- Informing CommonGood Medical within 30 days of any change in your insurance status, income, or contact information. Failure to do so can result in delayed treatment.
- Timely providing updated patient enrollment documents (proof of residency and income) each year.
- Being an active partner in managing your health.