Terms & Conditions: For purposes of these General Conditions, the following capitalized terms shall have the meaning set out. “Client": any natural person or legal entity pursuing an economic activity on an ongoing basis. "Contract":
an Order placed by the Client and accepted by the Seller. "Order": an order placed by the Client in accordance with the procedure set out in Article 4 for one or more Products. "Product": a product offered for sale by the Seller in
particular via its brochures, price lists, order forms, etc. "Seller" or "Baobab Collection": the S.A. Baobab Collection, trading under the name "Baobab Collection". The Client may place an Order either orally or in writing, either directly
with the Seller or with one of its representatives or agents. An Order is only effective once Baobab Collection has accepted it by means of an order confirmation sent by electronic means to the Client for validation and payment and/or
through the issuance of a pro forma invoice or an Order confirmation. An Order confirmed and paid for by the Client may not be cancelled, unless Baobab Collection expressly agrees to do so. The return to Baobab Collection of delivered
Products, without express prior authorisation, shall not give rise to reimbursement. Article 12. Force majeure: Baobab Collection may not be held liable for total or partial non-fulfilment of its obligations under these General Conditions,
such as (but not limited to) any delay in connection with the validation preparation, dispatch and delivery of Orders, due to the occurrence of an event of force majeure such as (but not limited to) problems with the customs authorities, a
strike, the bankruptcy of third parties with which Baobab Collection works, trade restrictions or the need to comply with new rules. Article 13. Article 11.C laims: Upon delivery of the Products, the Client is obliged to examine them and
determine if they correspond to the Order. Any claim relating to the quality of the Products must be set down in writing and substantiated, in a registered letter within seven (7) working days following delivery of the Products or in an
email, with an acknowledgement of receipt, within seventy-two (72) hours following delivery. If Baobab Collection deems the claim to be justified and receives the defective Products back, Baobab Collection shall replace the Products at
its expense or reimburse the Client. Given that the Products are, for the most part, manufactured in an artisanal manner, the Client agrees that insignificant differences and technical differences that are unavoidable or difficult to avoid
with regard to the quality, size, colour, finish, etc. of the Products may not constitute a valid ground for a claim. Baobab Collection is not responsible for damage sustained by the Client further to such a claim. Intellectual property rights:
The Client acknowledges that all intellectual and industrial property rights, including, without limitation, patents, trademarks, trade names, copyright and related rights, database rights, designs and models (the "IP rights") related to the
Products and to all intellectual creations made available to the Client by Baobab Collection, including, without limitation, the Products, drafts, designs, documentation, reports, estimates, databases, inventions, discoveries, as well as
all preparatory materials for the same, data and know-how, are the property of Baobab Collection or, if applicable, its licensors. The Client may not modify or remove any indication whatsoever relating to the IP rights on or from the
Products. The Client may not use the IP rights without the prior written consent of Baobab Collection. In general, the Client shall refrain from any use or behaviour that could harm or adversely affect the IP rights without the prior written
consent of Baobab Collection. Baobab Collection does not authorize third party sales of purchases. Baobab Collection does not authorize the sale of our products in Client's e-commerce site without prior authorization obtained through
approval of separate