Aber Living Warranty Claim Form

Warranty Application Form
Warranty Application Form
1. Only one claim per submission will be processed.

2. Pictures of the claim are mandatory for us to evaluate.

3. It is in our right to disapprove any claim request that is found incorrect or fraudulent.
Select Claim Type
Customer Details
Customer Name
Store
Store Name
Store Number (If Applicable)
Store Contact
Store Email
example@example.com
Store Phone Number

Area CodePhone Number
Store Address
Reason For Claim
Collection
Contact at collection point
Primary onsite contact
Warehouse Phone Number

Area CodePhone Number
Collection Address
Claim Number (Please attach your claim at the bottom of this form in the related upload section)
If Applicable
Email
example@example.com
Phone Number

Area CodePhone Number
Purchase Details
End Customer Name

First NameLast Name
Customer Address
How did you purchase this Product?
Store/Online platform name
Please add the name of the store or website where the product has been purchased
Store Email (if Available)
example@example.com
Purchase Date

DayMonthYear
Place of Purchase (If Purchased in Store)
Product Number (If not appearing in the dropdown menu, manually enter the model number)*
If not listed, please write it manually
Describe the issue-damage
Please provide a short description of the damages/faults to stock (20-50 words)
Reason For Claim - End Customer
Customer Receipt Attachment

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Fault-Damage Image/Video

Please upload min 3 images or a video from different position to better show the damage or fault.
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Serial Number - DOM (Date of Manufacturing) Please provide an image of the data label

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Date

DayMonthYear
2 digit day, 2 digit month, 4 digit yearDate
Additional Information
Claim Status
Aber Product Number 1 (If not appearing in the dropdown menu, manually enter the model number)
If you have difficulties completing this section, please call 1300 174 876
Aber Product Number 2 (If not appearing in the dropdown menu, manually enter the model number)
If you have difficulties completing this section, please call 1300 174 876
Aber Product Number 3 (If not appearing in the dropdown menu, manually enter the model number)
If you have difficulties completing this section, please call 1300 174 876
Original Carrier Connote Number (If known)
For Transit Damage only
Transit Damage Picture

Please upload min 3 images from different position to better show the damage.
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Return Date

DayMonthYear
Aber Invoice Number
If Known
Original Store PO
If Known
Serial Number / DOM (date of manufacturing)
Please refer to the Data Label which is on the product.
Compliance Certificate Natural Gas

If Applicable. For information on the correct natural Gas installation of your product please refer to the following link: https://www.gasmate.com.au/static/uploads/files/04454-sitro-natural-gas-bbq-info-sheet-final-nocrops-wfmejmszfglc.pdf
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Claim File Upload (Excel Spreadsheet, Service report, Multipurpose file)

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Please verify that you are human
Should be Empty:

Warranty Application Form

Customer Details

Store

Purchase Details