Primary Care Practice Support Survey

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Feedback ID
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Name* This field is required.
First Name
Last Name
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Email* This field is required.
example@example.com
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What best describes your role?
Receptionist
MOA (Medical Office Assistant)
Clinic Leadership / Management
Billing Manager
Physician
Nurse Practitioner
Student / Learner
Other
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Which area of primary care do you find most challenging in your day-to-day work?Select all that apply
Billing processes
Documentation
Administrative workload
Workflow processes
WCB billing
Uninsured services
EMR workflows
Patient volume / panel management
Reporting requirements
Payment reconciliation
Team communication
Training new staff
Other
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What creates the biggest administrative burden in your role today?Select One
Documentation
AHC Billing
Patient requests
Rejection codes & corrections
Panel management
Healthcare business data
EMR optimization or workflows
Team-based clinic workflows
Audit risk reduction
Reporting requirements
Other
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How confident do you feel performing your current role?(Scale 1–5)
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2
3
4
5
Not confident
Very confident
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What would help you most in your role?Select all that apply
Billing
WCB
Documentation
EMR Use
Workflow Efficiency
Panel Management
Leadership
Team Communication
Healthcare Business Skills
Other
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Which learning formats are most valuable to you?Select all that apply
Short videos
Podcasts
Downloadable guides
Interactive online modules
Quick-reference tools
Live workshops
Case-based examples
Team training resources
Other
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If you could solve ONE problem in your clinic tomorrow, what would it be?
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Do you believe primary care teams receive enough practical training on the operational side of healthcare?
Yes
No
Somewhat
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Would you be interested in role-specific education designed for Alberta primary care teams?
Yes
No
Maybe
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Is there anything else you would like us to know?Share any additional thoughts related to billing, workflow, administration, patient care operations, education gaps, or practice management.
Your feedback may help shape future primary care focused education and support initiatives in Alberta.
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Consent to Participate & Stay InformedCheckbox (Required)
I understand that my responses will be used to help identify educational and operational support needs within Alberta primary care. Participation is voluntary. I consent to the use of my survey responses for these purposes and to receiving updates about future education, resources, and Alberta Healthcare Billing Academy initiatives.
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