1Coach – Personal Training & Coaching Terms and Conditions
By purchasing personal training, online coaching, or any other services provided by 1Coach, you agree to the following Terms and Conditions.
1. Health Declaration
The Client confirms that they have disclosed any known medical conditions, injuries, illnesses, disabilities, medications, or other health concerns that may affect their ability to participate safely in exercise or coaching services.
The Client understands that it is their responsibility to inform 1Coach of any changes to their health status throughout the duration of coaching.
If required, 1Coach reserves the right to request medical clearance from a qualified healthcare professional before training can commence or continue.
2. Assumption of Risk
The Client acknowledges that participation in exercise, training, nutrition guidance, and physical activity carries inherent risks, including but not limited to injury, illness, or adverse physical reactions.
The Client voluntarily participates in all training activities and accepts full responsibility for their participation.
3. Limitation of Liability
To the fullest extent permitted by law, 1Coach, its representatives, and coaches shall not be held liable for any injury, illness, loss, damage, or claim arising from participation in training sessions, exercise programmes, nutrition guidance, or coaching services.
The Client agrees that they participate at their own risk and are responsible for following all instructions provided by 1Coach.
Nothing within these Terms and Conditions excludes liability where such exclusion would be unlawful under applicable legislation.
4. Payments
All sessions, coaching packages, and services must be paid for in advance unless otherwise agreed in writing.
Payment secures the agreed coaching package and session slots.
Failure to make payment may result in cancellation of future sessions until payment is received.
5. Cancellation Policy
A minimum of 24 hours’ notice must be provided to cancel or reschedule a session.
Sessions cancelled with less than 24 hours’ notice will be charged in full and cannot be refunded or transferred.
Missed appointments, no-shows, or late arrivals may result in the full session fee being charged.
6. Refund Policy
Once session slots have been booked and confirmed, they are non-refundable.
Refunds will not be provided for unused sessions, missed sessions, or change of personal circumstances unless required by law.
Any exceptional circumstances will be considered at the sole discretion of 1Coach.
7. Session Expiry
All purchased sessions must be used within three (3) months of the purchase date.
Any unused sessions remaining after this period will expire and cannot be refunded or carried forward unless a prior written agreement has been made with 1Coach.
8. Late Arrivals
If the Client arrives late, the session will finish at the scheduled time to avoid impacting other clients.
The full session fee remains payable regardless of the reduced training time.
9. Online Coaching
All online coaching packages are subject to a minimum commitment period of three (3) months from the agreed start date.
The minimum commitment period is designed to allow sufficient time for the implementation of training, nutrition, lifestyle, and behavioural changes necessary to achieve meaningful and sustainable results.
Clients may not cancel their online coaching agreement during the initial three-month commitment period unless otherwise agreed in writing by 1Coach.
Following the completion of the initial three-month commitment period, coaching will continue on a rolling monthly basis unless cancelled by either party.
Should the Client wish to terminate their coaching agreement after the initial commitment period, a minimum of one (1) month’s written notice must be provided via email or written message.
Notice will take effect from the next scheduled payment date. Any payments due during the notice period remain payable and coaching services will continue to be provided throughout that period.
No refunds will be provided for partial months, missed check-ins, lack of engagement, unused coaching time, or a decision by the Client to discontinue coaching.
The Client is responsible for providing accurate and honest information regarding their training, nutrition, body weight, lifestyle, health status, and progress throughout the coaching relationship.
While 1Coach will provide professional guidance, support, accountability, and recommendations, results cannot be guaranteed. Progress and outcomes are dependent upon numerous factors, including but not limited to the Client’s adherence to the programme, consistency, effort, lifestyle choices, recovery, and individual circumstances.
The Client acknowledges that failure to follow the prescribed programme, nutrition guidance, or coaching recommendations may impact results and shall not constitute grounds for a refund or dispute.
1Coach reserves the right to terminate coaching services immediately in the event of abusive behaviour, harassment, non-payment, or any breach of these Terms and Conditions. In such circumstances, no refund will be provided.
10. Photography and Testimonials
Before any photographs, videos, testimonials, or transformation images are used for marketing or promotional purposes, written consent will be obtained from the Client.
The Client may withdraw this consent at any time.
11. Conduct
1Coach reserves the right to terminate services immediately if a Client behaves in a threatening, abusive, inappropriate, or unsafe manner.
In such circumstances, no refund will be provided.
12. Programme Ownership
All training programmes, nutrition guidance, documents, resources, and materials provided by 1Coach remain the intellectual property of 1Coach and must not be copied, distributed, sold, or shared without written permission.
13. Results Disclaimer
While 1Coach will provide professional guidance, support, and recommendations, no specific results or outcomes can be guaranteed.
Client results will vary based on consistency, adherence, effort, genetics, lifestyle factors, and other variables.
14. Agreement
By purchasing services from 1Coach, the Client confirms that they have read, understood, and agree to these Terms and Conditions.