Certificate of Completion:
This certificate confirms that the participant has successfully completed the course, "Managing Verbal and Physical Aggression in Group Homes." The course covered critical strategies for addressing aggression, including identifying triggers, using redirection techniques, de-escalation, and maintaining a safe and supportive environment.
Participants demonstrated their understanding of key principles through practical examples and assessment. This training equips caregivers with the skills needed to manage challenging behaviors effectively and compassionately while prioritizing safety and dignity for all individuals in their care.