2026 NIBA Webinar - Data to Direction
1. Data to Direction report situates the Australian insurance broking profession within the broader economy. Which of the following accurately describes Australia's position in global gross written premiums?
A) Australia ranks 5th globally for gross written premiums across all insurance types in OECD countries
B) Australia ranks 11th globally for gross written premiums across all insurance types in OECD countries, with total general insurance GWP of AU$77.9bn — of which AU$35.6bn flows through the intermediated market
C) Australia ranks 11th globally but the intermediated market accounts for less than 20% of general insurance gross written premiums
D) Australia ranks 13th globally for gross written premiums, reflecting its position as the 13th-largest economy by GDP
2. The Data to Direction research reveals a consistent gap between brokers' perception of how much a trend will impact the profession and how prepared they feel to respond. Which area showed the largest gap between impact and preparedness?
A) Industry Consolidation, where 60% saw high impact but only 40% felt prepared
B) New Risk Landscape, where 70% saw high impact but only 55% felt prepared
C) Workforce Changes, where 63% saw high impact but only 45% felt prepared
D) Regulatory Demands, where 86% of brokers saw it as having a high impact but only 62% felt prepared
3. According to the Complexity to Clarity: The Broker Advantage research cited in the webinar, what did respondents report about their experience with claims?
A) 98% of respondents reported having had their claims successfully resolved, and 95% said brokers are critical to that claims resolution process
B) 84% of respondents said brokers helped them achieve better business outcomes through active claims advocacy
C) 91% of respondents saw fast and frictionless claims as the single most important broker service
D) 87% of respondents said brokers added the most value at the point of claim rather than at renewal
4. The Data to Direction research profiles the demographics of general insurance brokers in Australia. Which of the following accurately describes the profession's workforce composition?
A) The profession skews young, with the 18–29 cohort the largest age group and a median age of 34
B) The profession is evenly split by gender, with male and female representation essentially equal across all age groups
C) The largest age cohort is 40–49 (31%), the median age is 44, the female share is 47%, and 27% of the workforce is part-time
D) The largest age cohort is 30–39 (31%), with most brokers holding a Certificate III/IV as their highest qualification
5. Brokers were asked about their confidence in their business outlook over the next 12 months. What did the research find?
A) Sentiment was evenly divided, with roughly equal numbers of brokers confident and concerned about the year ahead
B) 79% of brokers reported being very or somewhat confident about their business outlook over the next 12 months, compared to just 9% who were somewhat or very concerned
C) Business confidence was driven primarily by premium growth, with brokers most optimistic in the commercial lines segment
D) The majority of brokers were neutral about their outlook, reflecting uncertainty around AI and regulatory change
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