Data Protection Complaints Form

Data Protection Complaints Form
Submit a complaint about how Durham Cathedral Schools Foundation has handled your personal data or responded to a data protection rights request.

This form is for complaints about how Durham Cathedral Schools Foundation (“the Foundation”) has handled personal data or responded to a data protection rights request. This includes matters under the UK GDPR, Data Protection Act 2018, and Data (Use and Access) Act 2025. ‘Personal data’ means any information relating to an identified or identifiable individual. This form is not for unrelated complaints; parents and pupils can find wider complaints procedures on the Foundation website. For general enquiries, email GDPR@dcsf.org.uk.

If you would prefer to download a PDF form please do so from here:
Collection and Use of Personal Data: We collect your name, contact details, and complaint details to investigate your concern, communicate with you, and maintain records as required. Please see our privacy notices for more information.
Section 1 – Your Details
Full Name

First NameLast Name
Email Address
example@example.com
Telephone Number
Please enter a valid phone number.Format: (000) 000-0000.
Section 2 – Your Relationship with the Foundation
Please select all that apply to your relationship with the Foundation:

Other (please provide details)
Section 3 – Complaints Made on Behalf of Another Individual
Are you making this complaint on behalf of another person?
If yes, please provide the name of the individual on whose behalf you are complaining.
What is your relationship to that individual?
Please provide written authority from that individual (you may upload a file or paste the text below).

Cancelof
Alternatively, you may provide written authority as text here.
Note: The Foundation may request additional evidence of your authority or identity before progressing the complaint.
Section 4 – Details of Your Complaint
Please describe the details of your concern or complaint. Include relevant dates, circumstances, any relevant correspondence or communications, and the outcome of any previous discussions. (Maximum approximately 500 words)
Section 5 – Resolution Sought
Please state what action or outcome you think the Foundation should consider. (Maximum approximately 500 words)
Section 6 – Previous Contact
Have you previously contacted the Foundation regarding this matter?
If yes, please provide details of your previous contact, including dates and who you contacted.
Section 7 – Supporting Information
Please list any supporting information or documents you are providing.
Submission information: Completed forms may be submitted by email to GDPR@dcsf.org.uk, by post to the Foundation Data Protection Officer, or through the Foundation’s online complaints form (Insert Link). Paper copies are available on request.
What Happens Next: We will acknowledge your complaint as soon as reasonably practicable and within applicable statutory timescales. We will review the issues raised, make any necessary enquiries, and respond without undue delay. We will keep you informed if more time is needed.
You have the right to raise concerns with the Information Commissioner’s Office (ICO) at any stage. For more information visit: https://ico.org.uk.
Equality and Accessibility: We will make reasonable adjustments as required. Please contact the Foundation if you need an alternative format or assistance completing this form.
Should be Empty:

Data Protection Complaints Form

Section 1 – Your Details

Section 2 – Your Relationship with the Foundation

Section 3 – Complaints Made on Behalf of Another Individual

Section 4 – Details of Your Complaint

Section 5 – Resolution Sought

Section 6 – Previous Contact

Section 7 – Supporting Information