Payment Policy

The remaining balance is due at the end of the event unless otherwise agreed upon.

 

Rescheduling Policy

Clients may reschedule their event one time at no additional charge (the new date is subject to availability).

Retainers are transferable to the new date, but remain non-refundable.

 

Cancellation Policy

Client cancellations do not qualify for a refund of the retainer fee.

Any payments made beyond the retainer may be refunded at the photographer’s discretion depending on the circumstances.

 

 

Late Arrival & Schedule Delay Policy

Photography coverage will begin and conclude at the times agreed upon during booking.

The photographer understands that event timelines may occasionally run behind schedule. If delays are communicated as soon as possible, the photographer will make reasonable efforts to accommodate the delay so the client receives the originally contracted number of coverage hours.

If the photographer does not have another scheduled booking or prior commitment following the event, coverage may be extended to fulfill the contracted hours at no additional charge.

However, if the photographer has another event or prior commitment, photography services will conclude at the originally agreed-upon end time. In such instances, the contracted rate will remain unchanged, and no refunds, discounts, or credits will be issued for coverage impacted by delays beyond the photographer’s control.

The photographer is not responsible for missed moments resulting from delayed event schedules, late arrivals, or timeline changes that were not communicated in advance.

Additional coverage beyond the contracted hours may be available, subject to the photographer’s availability, and will be billed at the photographer’s current overtime rate.

Turnaround Time

Edited images are typically delivered within 5 business days following the event.

Delivery times may vary depending on workload, holidays, or unforeseen circumstances.

 

RAW Files

RAW, unedited, or unfinished images are not included and will not be released.

Only fully edited images that reflect the photographer’s artistic standards will be delivered.

 

Editing & Alteration Policy

Images delivered by Ash represent the photographer’s artistic style and professional standards.

Clients may not alter, edit, filter, or manipulate the photographs in any way, including through social media filters, AI applications, or third-party editing software.

Requests for additional edits beyond the photographer’s standard editing process may be subject to additional fees.

 

Copyright & Ownership

Legal Wording

All photographs created by the photographer are protected by the United States Copyright Act (17 U.S.C. § 101 et seq.).

Copyright ownership and all intellectual property rights remain exclusively with the photographer.

Clients receive a limited, non-exclusive license to use delivered images for personal and promotional purposes unless otherwise specified in writing.

No ownership rights are transferred through the purchase of photography services.

 

Social Media & Credit

Clients are welcome to share their images online.

When possible, credit to the photographer is appreciated but not required.

Images may not be sold, submitted for publication, or used commercially without written permission.

 

Creative Control

Clients hire Ash based on the photographer’s unique artistic style.

Final decisions regarding lighting, composition, posing, editing, and image selection remain solely at the photographer’s discretion.

Not every image captured during the event will be delivered.

 

Equipment Damage Policy

The photographer takes every reasonable precaution to safely operate and protect all photography equipment throughout the event.

The client assumes responsibility for any damage to, loss of, or theft of the photographer’s equipment caused by the client, the client’s guests, vendors, venue staff, or any individual under the client’s supervision through negligence, reckless conduct, or intentional acts.

Should such damage occur, the client may be held financially responsible for the reasonable costs associated with repair or replacement of the damaged equipment, to the extent permitted by applicable law.

The photographer shall not be held responsible for interruptions in coverage resulting from equipment damage caused by third parties.