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Membership Verification Request

Membership Verification Request

Welcome! If you believe you are eligible for migration but have not received your login information, please complete the form below. Our team will review your membership records and verify your eligibility for transition to the new member portal. Please allow 3–5 business days for a response. Due to the ongoing system migration, support requests are currently experiencing higher than normal processing times.
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    Please use the name associated with your membership or customer account.
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    Enter the organization name associated with your membership or customer account. If your membership is not tied to an organization, leave this field blank.
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  • 3
    IMPORTANT: Enter the email address associated with your membership or customer account. If you’re unsure, enter your best guess—you’ll be able to add alternate email addresses on the next page.
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  • 4
    List any alternate email addresses or names that may be associated with your account. The use of multiple email addresses is the most common reason for failure to verify membership. If none, leave blank.
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  • 5
    To the best of your ability, please share the approximate date you joined (year and month). If possible please share approximately how much you paid for your membership. Providing this information can help expedite verification.
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    If you have a receipt, invoice, order confirmation, or screenshot showing your purchase, please upload it here. Supporting documentation may help us verify your membership more quickly.
    Drag and drop files here
    Select files to upload
    Max. file size: 10.6MB
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    Provide your best contact phone number. We will only use this if we have questions about your request. Please note, if a call is required, it may result in delays depending on staff availability.
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