Rockland Cemetery Visitor & Family Feedback Survey
Thank you for taking a few minutes to share your experience with Rockland Cemetery. Your feedback helps us maintain beautiful grounds, provide exceptional service, improve our facilities, and better serve families and visitors. Estimated completion time: 3–5 minutes.
About Your Visit
What is your relationship to Rockland Cemetery?
*
Family member with a loved one buried here
Lot owner
Visitor
Funeral professional
Genealogy researcher
Community member
Other
How often do you visit Rockland Cemetery?
*
First visit
A few times per year
Monthly
Weekly
More than once per week
Grounds & Beautification
How would you rate the overall appearance of the cemetery grounds?
*
Poor
Fair
Good
Very Good
Excellent
How satisfied are you with the following aspects of the cemetery grounds?
*
Rows
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Landscaping
Lawn maintenance
Trees and plantings
Cleanliness
Roadways and pathways
Signage and wayfinding
Seasonal decorations
Which beautification improvements would you most like to see? (Select up to 3)
*
More flowers
Additional trees
Memorial gardens
Benches and seating areas
Improved roads
Better signage
Water features
Historical markers
Additional seasonal decorations
Other
Staff & Customer Service
Have you interacted with Rockland Cemetery staff during your visit?
*
Yes
No
Please rate the staff you interacted with
Rows
Poor
Fair
Good
Very Good
Excellent
Professionalism
Courtesy
Responsiveness
Knowledge
Compassion
Pricing & Value
Value for money
*
Poor
Fair
Good
Very Good
Excellent
Clarity of pricing information
*
Very unclear
Somewhat unclear
Neutral
Clear
Very clear
Compared with similar cemeteries, Rockland Cemetery's pricing is
*
Much higher
Somewhat higher
About the same
Somewhat lower
Much lower
Unsure
Payment Options
How interested are you in a 12-month payment plan with a small monthly administrative fee?
*
Very interested
Somewhat interested
Neutral
Not very interested
Not interested at all
Preferred payment option when purchasing cemetery property
*
Pay in full at time of purchase
6-month payment plan
12-month payment plan with administrative fee
24-month payment plan with administrative fee
Unsure
Primary benefit of a payment plan
*
Makes cemetery property more affordable
Better budgeting and cash flow
Allows planning in advance of need
Reduces financial stress during a difficult time
Would not influence my decision
Other
Would a payment plan make you more likely to purchase cemetery property in advance of need?
*
Much more likely
Somewhat more likely
No difference
Less likely
Not applicable
Technology & Visitor Resources
Are you aware of the online grave and burial search feature available on computer, tablet, or mobile phone?
*
Yes, and I have used it
Yes, but I have not used it
No, I was not aware of it
Ease of Finding Documentation on Website - How easy was it to find the document or form you were looking for on our website?
Very Easy
Somewhat Easy
Somewhat Difficult
Very Difficult
Clarity and UnderstandabilityHow clear and easy to understand was the information in the online documents you reviewed?
Extremely Clear
Mostly Clear
Somewhat Unclear
Very Confusing
Have you participated in any Rockland Cemetery outreach, educational, or community programs?
Yes
No
Not aware of any programs
If yes, which programs have you participated in? (Select all that apply)
Historical walking tours
Veterans or Memorial Day programs
Genealogy or historical research events
Community presentations
Educational programs
Volunteer activities
Beautification or cleanup events
Other
How did you learn about these programs? (Select all that apply)
Facebook
Cemetery website
Email
Newspaper or local media
Friend or family member
Cemetery signage
Community organization
Other
Which future programs would interest you most? (Select up to 3)
Historical walking tours
Local history presentations
Genealogy workshops
Veterans remembrance programs
Seasonal events
Volunteer opportunities
Cemetery preservation projects
Educational programs for schools
Other
How likely are you to attend a future Rockland Cemetery event or walking tour?
Very unlikely
Unlikely
Neutral
Likely
Very likely
Additional comments or suggestions regarding your visit or services at Rockland Cemetery
Name
*
Telephone
Please enter a valid phone number.
Format: (000) 000-0000.
Email address
*
example@example.com
Would you like to be added to our mailing list for important updates regarding our grounds?
Yes
No
Submit
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