Feedback & Complaints

Share Your Feedback

Whether it's a compliment, a suggestion, or a concern you'd like us to address — we want to hear from you. This takes about 3 minutes. You're welcome to remain anonymous.
What Would You Like to Share?
Type of feedback
Tell Us More
Your feedback
Include what happened, when, and who was involved if relevant.
Date it occurred

DayMonthYear
Date
Who or what is this about?
e.g. a support worker, a specific visit, or Sakara Care generally.
What outcome are you hoping for?
Is there something specific you'd like us to do?
About You
Would you like to remain anonymous?
Your Name
Your Phone Number
Please enter a valid phone number.Format: (000) 000-0000.
Your Email Address
example@example.com
Preferred contact method
Are You Completing This on Behalf of Someone Else?
Are you submitting this on behalf of someone else?
Their name
Your relationship to them
e.g. parent, support coordinator, sibling
Does the person know you are submitting this on their behalf?
Does the person consent to this being submitted?
Has This Been Raised Elsewhere?
Has this matter already been raised with another organisation?
Please provide details
Organisation name and any outcome, if known.
Your Rights
As an NDIS participant, you have the right to make a complaint without it affecting your supports. You also have the right to contact the NDIS Quality and Safeguards Commission directly at any time — call 1800 035 544 or visit ndiscommission.gov.au. For free independent advocacy support, visit disabilityadvocacyfinder.dss.gov.au.
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Share Your Feedback