Volunteer Engagement Coordinator Support & Connection Survey
We recognize that being a Volunteer Engagement Coordinator involves both successes and challenges, and we'd like to better understand your experience so we can support your continued growth and leadership development. This short survey (10–15 minutes) will help us create connections, support, and resources that meet your needs and help you succeed as a Volunteer Engagement Coordinator (VEC).
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Section 1: About You
Tell us more about you and your volunteer experience as a Volunteer Engagement Coordinator.
Name
*
First Name
Last Name
Email
*
example@example.com
In which Area Team do you live?
*
Please Select
Alaska Area Team
Allegheny Highlands Area Team
Arizona Area Team
Arkansas Area Team
Austin Area Team
Baltimore Area Team
California Central Coast Area Team
Capital Area Team
Carolinas East Area Team
Carolinas West Area Team
Colorado Rockies Area Team
Columbia Pacific Area Team
Dallas Area Team
DelMarPa Area Team
DeRuyter Area Team
East Metro Area Team
Finger Lakes NY Area Team
Florida Area Team
Georgia Area Team
Greater Chicago Area Team
Greater Cincinnati Area Team
Greater Cleveland Area Team
Greater Illinois Area Team
Greater Indiana Area Team
Greater Los Angeles Area Team
Greater Minneapolis Area Team
Greater Puget Sound Area Team
Heartland KS Area Team
Inland Empire Area Team
Kansas City Area Team
Maine Area Team
Massachusetts Bay Area Team
Michigan Area Team
Midland Central Area Team
Milwaukee Area Team
Miss Tennky Area Team
Missouri Gateway Area Team
New Jersey Area Team
New Mexico & Beyond Area Team
Northeast Ohio Area Team
Northwest California Area Team
Northwest Ohio Area Team
Northwoods Gateway Area Team
NYC Metro / Hudson Valley Area Team
Ohio River Valley Area Team
Orange County Area Team
Pacific Cascades Area Team
San Antonio Area Team
San Diego Area Team
San Francisco Bay Area Team
Sierra San Joaquin Area Team
Silver & Gold Area Team
South Carolina Area Team
Southern New England Area Team
Steinbeck Coast Area Team
Susquehanna Valley Area Team
Texas Gulf Coast Area Team
Vermont Area Team
Virginia Area Team
Wasatch-Teton Area Team
Waukesha and West Area Team
Western Iowa & Nebraska Area Team
Western NY Area Team
Western PA Area Team
World Class Area Team
World Flags Area Team
Other
How long have you been serving as a Volunteer Engagement Coordinator?
*
Please Select
Less than 6 months
6–12 months
1–3 years
3+ years
How much time to you spend in your role as a Volunteer Engagement Coordinator in a typical Month?
*
Please Select
0-5 hours
5-10 hours
10-20 hours
20+ hours
How would you describe your current experience as a Volunteer Engagement Coordinator?
*
Thriving
Managing well
Some challenges
Struggling
Other
Do you serve in multiple volunteer roles?
*
Yes
No
Have you found the Skill Builder Calls to be valuable to you as a Volunteer Engagement Coordinator?
*
Yes
Somewhat
No
I have not taken part in a Skill Builder Call
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Section 2: Interest in a Call Series
How interested would you be in joining a regular series designed for Volunteer Engagement Coordinators?
*
Very interested
Somewhat interested
Not sure
Not interested
What would make a series worth your time? Please rank each from the lowest need to the highest need from your perspective.
*
Rows
Lowest need
Somewhat of a need
Highest need
Practical tools/resources I can use immediately
Learning from other Volunteer Engagement Coordinators
Space to ask questions/get advice
Updates from National staff or Volunteer Engagement Advisory Group
Problem-solving real challenges
Feeling connected to other Volunteer Engagement Coordinators
What else could we offer through these calls and connections to make participation worthwhile for you?
If you're not interested in participating in a call series, what other kinds of interactions would you find meaningful as a Volunteer Engagement Coordinator?
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Section 3: Format & Structure
What format would you prefer (select up to three):
*
Large Group Calls (all VECs together)
Smaller group discussions (Up to 10 VECs)
Topic-focused sessions (e.g., recruitment, onboarding, engaging volunteers)
Calls grouped by teams with similar geographic coverage
Open “office hours” / drop-in support
Other
What type of groups would you prefer (select up to three):
*
National calls (all VECs together)
Regional or state-wide calls
Calls grouped by length of time in role
Calls grouped by size (small, medium, large)
Calls grouped by teams with similar geographic coverage
A mix of above
No preference
Other
What topics would be most helpful to you right now? (Select up to 5)
*
Volunteer recruitment strategies
Onboarding new volunteers
Engaging current volunteers
Building stronger volunteer connections
Volunteer Engagement Coordinator role & responsibilities
Time management as a Volunteer Engagement Coordinator
Managing difficult conversations/conflict
Holding volunteers accountable
Volunteer appreciation and recognition
Securing volunteer support for community outreach, events and team needs
Volunteer retention
Partnering with staff
Other
Ideal length of calls:
*
30 minutes
45 minutes
60 minutes
Other
What time of day works best for you? (Select all that apply)
*
Weekday mornings
Weekday afternoons
Weekday evenings
Weekends
What frequency feels right?
*
Monthly
Every other month
Quarterly
Only when needed / occasional
Other
What is the single most important challenge you’d like support with right now? (please be as detailed as possible)
*
Are there any parts of your role as a Volunteer Engagement Coordinator that feel overwhelming, challenging, or unclear?
Do you have any trouble navigating AFS systems, processes or tools in your role? If so, please share the specific systems, processes, or tools that are challenging to navigate.
If you could change one thing to make your role easier, what would it be?
Which of the following would you use to stay connected in between peer calls (Select all that apply)?
Listserv/Email group/Facebook group
Shared doc
Simple chat tool (Ex: WhatsApp group, group chat, team app)
Other
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Section 4: Participation & Leadership
Would you be interested in helping lead or share on a call (e.g., sharing a best practice or experience, or facilitating a call, helping develop the series)?
*
Yes
No
Maybe, tell me more
If yes, what topics would you be interested in sharing more about?
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Would you be interested in participating in a focus group to share more about your experience as a Volunteer Engagement Coordinator?
Please Select
Yes
No, I would not like to participate at this time
Section 5: Final Thoughts
Is there anything else you'd like to share about your experience or support needs as a Volunteer Engagement Coordinator?
Would it be helpful for a member of the Volunteer Engagement team to connect with you to provide additional feedback or ideas that aren’t captured in the survey? If you mark yes, a Volunteer Engagement Specialist will follow up with you to schedule a time to connect.
Please Select
Yes
No, not needed at this time
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