VNI Website Compliance Pages
VETERANS NEXUS INSTITUTE, LLC
WEBSITE COMPLIANCE PAGES
PRIVACY POLICY
Privacy Policy:
1. "All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services."
2. “Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.”
Terms and Conditions:
1. Opt in to receive text messages from Veterans Nexus Institute about your nexus letter case, appointment reminders, document requests, claim updates, and other important service notifications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at {support email address or toll-free number}.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. {message frequency}. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy:
"Just to confirm, Veterans Nexus Institute may send automated texts related to your inquiry or service. Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan. Terms of Service are available at (terms and conditions URL will be listed here) and Privacy Policy is available at (privacy policy URL will be listed here). At any time you can reply HELP to get more help or opt out completely by replying STOP. Do you consent to receive these text messages from Veterans Nexus Institute. Please reply ‘yes’ or ‘no’."
Veterans Nexus Institute, LLC
Effective Date: June 20, 2026
Veterans Nexus Institute, LLC (“VNI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and communication platforms.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Name
Address
Telephone number
Email address
Date of birth
Military service history
Branch of service
Service dates
Claim-related information
Medical Information
Medical records
Imaging reports
Laboratory reports
Disability evaluations
Prior nexus opinions
VA records
Private medical records
Other health-related documents voluntarily submitted for review
Technical Information
When visiting our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Website usage data
Cookies and analytics information
2. How We Use Information
We use information to:
Evaluate eligibility for VNI services
Conduct medical record reviews
Coordinate independent medical opinions
Communicate regarding submitted cases
Process payments
Improve website functionality
Respond to inquiries
Maintain business records
Comply with legal obligations
3. Medical Opinion Disclaimer
Veterans Nexus Institute provides independent medical record reviews and medical opinion services.
VNI does not provide emergency care, ongoing medical treatment, medical management, or establish a physician-patient relationship through submission of records alone.
Any medical opinion generated by a VNI provider represents the independent professional judgment of that provider based upon the records reviewed.
4. Information Sharing
We do not sell personal information.
We may share information with:
Licensed healthcare professionals engaged in case review
Secure technology vendors supporting our operations
Payment processors
Legal counsel
Regulatory authorities when required by law
Government agencies pursuant to lawful requests
Information is shared only as reasonably necessary to provide services or comply with legal requirements.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect information, no transmission or storage system can be guaranteed to be completely secure.
6. Record Retention
VNI retains records for the period necessary to:
Provide requested services
Meet legal and regulatory obligations
Defend against legal claims
Maintain business records
Records may be securely destroyed when no longer required.
7. Cookies and Analytics
Our website may utilize cookies and similar technologies to:
Improve website performance
Understand visitor behavior
Enhance user experience
Monitor website functionality
Users may disable cookies through browser settings; however, certain website features may not function properly.
8. Third-Party Services
Our website may contain links to third-party websites or services.
VNI is not responsible for the privacy practices, content, or security of third-party websites.
Users should review the privacy policies of any third-party sites they visit.
9. Children’s Privacy
VNI services are intended for adults.
We do not knowingly collect personal information from individuals under the age of 18 without appropriate parental or legal authorization.
10. Your Rights
Subject to applicable law, individuals may request:
Access to personal information
Correction of inaccurate information
Deletion of information where permitted by law
Information regarding data practices
Requests may be submitted using the contact information below.
11. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time.
Updated versions will be posted on this website with a revised effective date.
Continued use of VNI services constitutes acceptance of the revised policy.
12. Contact Information
Veterans Nexus Institute, LLC
Website: veteransnexusinstitute.com
Email: support@ veteransnexusinstitute.com
Mailing Address:
Veterans Nexus Institute, LLC
899 N. Orange Avenue, Suite 527
Orlando, Florida 32801
California Privacy Notice
Residents of California may have additional rights under applicable privacy laws, including the right to know, correct, and request deletion of certain personal information.
VNI does not sell personal information.
HIPAA Notice
VNI maintains privacy and confidentiality practices designed to safeguard sensitive medical information. However, submission of information to VNI does not automatically create a physician-patient relationship or establish VNI as a treating healthcare provider.