Tenant Complaint Form

Tenant Complaint Form

Share what you’re complaining about
• In the event of a complaint about another tenant, please ensure you have spoken with the person first before escalating the matter to the office.

• Please provide full details of the issue and any evidence you have collected. For us to become involved in disputes between tenants, complaints must be evidence-based, as we are required to remain impartial in our approach.

• If you are making a complaint about the agency or a member of staff, we will respond within 14 days by email or letter.

• It is important that all relevant evidence is submitted with your complaint. Any decisions made will be based on the evidence provided.

• If you are not satisfied with the outcome of an agency complaint, we are members of the Property Redress Scheme. You may refer your complaint to them for further review. Please see our Complaints Policy for further details.
Your Full Name

First NameLast Name
Phone Number

Street Address Line 2

CityState / Province

Postal / Zip Code
Address
Room/Flat Number
What are you complaining about?

Other
Have you spoken with the tenant about this issue? Please discuss any issues regarding behaviour or disputes directly with your fellow tenants before reporting them to management.
Issue Summary (5 Words or Less)
Please describe your complaint in detail
Add Evidence

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Should be Empty: