PLEASE NOTE: All forms, deposits, and proof of ownership must be submitted before the design of your Project will begin.
STEP 1: Customer obtains a Customer Request for Service Form by mail, email, online or by picking it up at the ED4 office.
STEP 2: Customer must submit a completed Customer Request for Service Form, pay a Design Deposit and proof of ownership
STEP 3: ED4 will review your information and set up a meeting. Determination of continuation of Project will be verified.
STEP 4: Customer proceeds with installation of conduit and contacts ED4 to request a Trenching and Conduit Inspection.
STEP 5: If applicable, all required Easements must be received and recorded by ED4 before construction can begin. Customer will provide survey exhibits, legal description, and initiate documentation for Grantor’s signature based on ED4’s Design.
STEP 6: ED4 will commence Project construction.
STEP 7: Customer must submit a New Service Application, Service Agreement, and a Security Deposit (if applicable) to the Customer Service Department.
STEP 8: City or County Clearance must be received by Customer Service Department. Once Clearances are confirmed, the meter will be set.
STEP 9: Once construction is complete, the Customer will receive a reconciled invoice for additional payment or refund.