Pre-Survey About Incomplete and Misleading Bug Reports
Please take a few minutes to tell us more about you and how incomplete and misleading bug reports are affecting the maintenance workflow. RQ0: How effective the currently used frameworks of the companies for receiving the bug content? RQ1: In what aspect do incomplete, ambiguous bug reports affect the bug maintenance lifecycle? RQ2: How are missing and ambiguous information handled by maintenance teams?
What is your current official position?
How many years of experience do you have on your current position?
0-1
1-2
2-4
4-6
6-10
10+
How many years of experience do you have in the industry?
0-1
1-2
2-4
4-6
6-10
10+
RQ0. We oftenly receive issues reported by an end-user.
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
RQ0. The company uses issue templates on their issue tracking systems.
Yes
No
RQ0. I believe that our current issue template requests all required information for a bug to be reproduced.
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
RQ0. The required information to reproduce a bug frequently varies over time.
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
RQ0. The required information to reproduce a bug varies per project.
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
RQ0. The bug reporter always fills out all of the fields on the issue template.
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
RQ0. The bug reporter always writes complete and comprehensive information on all of the fields on the issue template.
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
RQ0. In which parts of the bug report do bug reporters mostly write incomplete or ambiguous information?
RQ1. I often face with bug reports with missing or ambiguous information.
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
RQ1. Bug reports with missing or ambiguous information oftenly prevents us to reproduce the bug.
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
RQ1. Most of the time, bug reports with missing or ambiguous information remains unresolved and stale indefinetaly.
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
RQ2. Do you handle missing or ambiguous information on bug reports?
Yes
No
RQ2. What is the most challenging part about dealing with missing information on bug reports?
RQ2. Do you request clarifications from the bug reporter directly?
Yes
No
RQ2. How do you handle missing or ambiguous information on bug reports?
RQ2. I often request clarifications from the bug reporter directly.
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
RQ2. What are the most important aspects to consider when requesting clarification? (e.g. reporter can answer easily, the importance of the request, the specificity of the requested knowledge ...)
Submit
Should be Empty: