• Cairns Basketball Complaints Form

  • Cairns Basketball is committed to providing a safe, inclusive and respectful environment for all participants.

    This form can be used to report:

    • General complaints
    • Bullying or harassment
    • Discrimination
    • Breaches of codes of conduct
    • Inappropriate behaviour by staff, volunteers, coaches, officials or participants
    • Concerns regarding the safety or wellbeing of a child or young person

     

    All reports will be handled confidentially and in accordance with Cairns Basketball policies.

  • Format: (000) 000-0000.
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    Serious Misconduct Complaints About the General Manager

    Notify ONLY: President

    president@cairnsbasketball.com

    Subject: URGENT & CONFIDENTIAL: Serious Misconduct Complaint Relating to General Manager

    Priority: Highest

    The General Manager must not receive notification of, or have access to, the complaint.

  • PLEASE STOP RIGHT THERE!

     

    Serious Misconduct Complaints About a Management Committee Member (if not the President)

    Notify ONLY: President

    president@cairnsbasketball.com

    Subject: URGENT & CONFIDENTIAL: Serious Misconduct Complaint Relating to General Manager

    Priority: Highest

     

  • PLEASE STOP RIGHT THERE!

     

    Serious Misconduct Complaints About the President

    Notify ONLY: Secretary

    secretary@cairnsbasketball.com

    Subject: URGENT & CONFIDENTIAL: Serious Misconduct Complaint Relating to President

    Priority: Highest

    The President & General Manager must not receive notification of, or have access to, the complaint.

  • Date issue occurred or was identified
     - -
    2 digit day, 2 digit month, 4 digit year
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  • CONFIDENTIALITY & DECLARATION

    Confidentiality Statement

    Cairns Basketball will manage complaints confidentially and only disclose information where necessary to assess, investigate or resolve a complaint.

    Where a complaint concerns the General Manager, the matter will be managed directly by the President of Cairns Basketball to ensure independence, confidentiality and appropriate governance oversight.

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