Cancellations and Refunds
East Coast Training Group offers a refund to the student who withdraws from the program, or to the sources from which the student’s prepaid fees came, according to the schedule outlined below. This refund is based on tuition charged for the semester. Any student wishing to withdraw should complete and sign a Withdrawal form. The Withdrawal form may be obtained at the East Coast Training Group registration desk. Cancellations can be made in person, by electronic mail, by certified mail, or by termination. The termination date will be the last date of actual attendance by the student. If a refund is owed, the student must sign and return the Student
Refund Request Form, which will authorize the disbursement of funds based on the information provided in the form. The Student Refund Request Form may be obtained at East Coast Training Group’s registration desk.
The refund schedule is as follows:
1. All monies will be refunded if the school does not accept the applicant or if the student cancels within three (3) business days after signing the enrollment agreement and making the initial payment.
2. Cancellation after the third (3rd) business day, but before the first class, results in a refund of all monies paid, with the exception of the registration fee (not to exceed
$150.00).
3. Lab and PPE fees become non-refundable after three (3) business days after signing the Enrollment Agreement.
4. Supplies, materials, and kits are not returnable because of use after three (3) business days after signing the Enrollment Agreement.
5. Textbook fees become non-refundable once the access code has been redeemed.
6. All monies due will be refunded to the payee within 30 days of the date of
determination of the student’s withdrawal. Termination date: In calculating the refund
due to a student, the last date of actual attendance by the student is used in the calculation unless earlier written notice is received. The date of determination is based on the student’s withdrawal under the school’s programmatic attendance policy.
7. Tuition for the EMT and Paramedic program will be refunded on a prorated basis:
• For the EMT Program, cancellations after attendance has begun, through 40%
completion of the semester, will result in a prorated refund computed on the
number of class sessions that have occurred since the start of the semester.
Cancellation after completing more than 40% of the semester will result in no
refund.
• For the Paramedic Program, cancellations after attendance has begun, through
20% completion of the semester, will result in a prorated refund computed on the
number of class sessions that have occurred since the start of the semester.
Cancellations after completing more than 20% of the semester will result in no
refund.
8. Refunds will be made within 30 days of termination of the student’s enrollment or receipt of a Cancellation Notice from the student.
9. All monies will be refunded in the event that East Coast Training Group cancels the
class.
A student can be dismissed, at the discretion of the Program Director and/or President, for unsatisfactory progress, non-payment of tuition and fees, or failure to comply with rules and regulations.
Students called to Active Military Duty must submit a copy of their orders and military
identification. The student may opt to drop from the course and receive a refund under the Standard Refund Policy or enter Military Leave Status and have their files and finances put on hold. The student must notify the school within 180 days of discharge of their intention to return or drop. At what point in the course the student will be allowed to re-enter will be determined by the Lead Instructor. Those dropping out will receive the Standard Refund.