Downtown Heinen’s Closure Resident Survey
We are gathering feedback from Downtown residents to better understand how this closure will affect daily life, access to groceries, transportation needs, and the overall livability of Downtown Cleveland
How often do you shop at the Downtown Heinen’s?
Several times a week
About once a week
A few times a month
Rarely
Never
What Downtown neighborhood or area do you live in?
Warehouse District
Gateway District
Playhouse Square
Public Square
Campus District
Flats (East Bank)
Flats (West Bank)
Other
What do you usually use the Downtown Heinen’s for? Select all that apply.
Full grocery shopping
Quick essentials
Prepared meals / lunch / dinner
Wine / beer / specialty items
Household basics
Social or community gathering place
Other
How will the closure affect you personally?
Major impact
Moderate impact
Minor impact
No impact
Not sure yet
What concerns you most about the closure? Select all that apply.
Losing walkable access to groceries
Higher grocery costs
Transportation challenges
Reduced access for seniors or residents with disabilities
Reduced access for residents without cars
Loss of prepared food options
Impact on Downtown’s image and momentum
Impact on nearby businesses
Safety or vacancy concerns around the building
Other
If Heinen’s closes, where do you expect to get most of your groceries?
Another grocery store outside Downtown
Delivery services
Smaller Downtown stores / markets
Farmers markets
I’m not sure
Other
Do you have regular access to a car?
Yes
No
Sometimes
What would help reduce the impact of the closure? Select all that apply.
Incentives to keep Heinen’s open
A new full-service grocery store Downtown
Expanded grocery delivery support
Smaller-format market or co-op
Public/private effort to recruit a replacement grocer
More prepared food and basic retail options Downtown
Better transit access to nearby grocery stores
Other
In your own words, what would losing the Downtown Heinen’s mean for you or for Downtown Cleveland?
Name (Optional)
First Name
Last Name
Email (Optional)
example@example.com
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