I fully understand that by signing this Document Translation Request Agreement. (1) The Facilitator-Mobile & Online Notary & Apostille Agent and Idiomatic Translation USA is not liable for any and all documents damaged or lost in transit, and The Facilitator-Mobile & Online Notary & Apostille Agent and Idiomatic Translation USA is not liable for documents lost, misplaced or improperly routed by any 3rd party vendor, embassy or US local, state or federal government agency. (2) There are no refunds, no exceptions. (3) All invoices must be paid upfront and in full in order to confirm your appointment. (4) Translation processing times and fees are based on the language and number of pages being translated.