12. COMPLAINTS PROCESS
Any person may lodge a complaint with MBNC concerning:
a) A member (including a player, umpire, coach, team official or MBNC Committee Member or Executive Member);
b) A supporter or other person attending a game or event.
13. TIMELINESS
Any complaint that affects the outcome of a game must be bought to the attention of a competition official during that game or immediately following the game. Where a complaint lodged with a competition official during the game or immediately following the game is not resolved to the satisfaction of any party, that party may lodge the complaint with MBNC by:
a) Making the complaint in writing via Email or Website form; mbnetballcentre@gmail.com
b) Within 48 hours of the event being complained about; and
c) Accompanied by a $10.00 non-refundable fee.
In exceptional circumstances, the MBNC Judicial Committee may, in their absolute discretion, consider complaints received outside the 48 hour period following the event being complained about.
14. SUBJECT OF COMPLAINT
The subject of the complaint may be one or more of the following:
a) Misconduct including verbal or physical abuse, assault, threatening behaviour or harassment by a member or a supporter;
b) Unacceptable standard of umpiring or timekeeping;
c) Illegal, unregistered or nonfinancial members playing a game;
d) A breach of MBNC’s Constitution, Regulations or Playing Conditions;
e) Any other conduct or incident which the MBNC Judicial Committee considers may be subject to these Regulations.