2026 Funder Learning Series Session 3: Improving Access to Public Benefits Through Human-Centered Design

EOF Funder Learning Series Session 3: Improving Access to Public Benefits Through Human-Centered Design
Improving Access to Public Benefits Through Human-Centered Design
August 12, 2026 | 2:00 PM - 2:50 PM ET

What happens when government services are designed around the people who need them most? Join us to hear from The Kresge Foundation on why they're investing in human-centered design — and from grantee Civilla, a nonprofit design studio reimagining public institutions and developing scalable solutions that put people first. Discover how Civilla partnered with the Michigan Department of Health and Human Services to overhaul one of the nation's longest and most complex benefits applications, and how they are supporting the state's compliance with HR 1.

Guest Speakers:
- Raquel Hatter MSW, Ed.D, Managing Director Human Services, The Kresge Foundation
- Julia Dale, President & CEO, Civilla
- Gaby Dorantes, Design Director, Civilla
This session will be held meeting-style in Zoom, with lots of opportunity for dialog and discussion.

To encourage candid and robust exchange, this session will not be recorded.
This program is for funders who work for a qualifying philanthropy. Please indicate how you meet our eligibilty criteria.

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EOF Funder Learning Series Session 3: Improving Access to Public Benefits Through Human-Centered Design