• 2026 Service Business Benchmark Survey

    Complete the survey to receive an exclusive industry benchmarking report showing how your business compares to peers. You'll also be entered for a chance to win a $500 Lowe's Gift Card if completed by July 31st. The survey takes approximately 7–10 minutes to complete.

  • Company Profile

  • What services does your company primarily provide?*
  • Besides your home state, in which other states do you currently provide services or operate?*

  • Business Size and Systems

  • Approximately how many years have you been in business?*
  • What is your approximate annual revenue?*
  • Approximately how many W-2 employees do you currently have?*
  • Approximately how many office/admin/back-office employees do you have?*
  • Which operational technology platforms do you currently use?*

  • Operations and Administrative Work

  • Which areas of your business consume the most administrative time?*
  • On average, how long does it take your customers to pay invoices?*
  • How significant of a challenge are insurance and liability costs for your business?*

  • Profitability and Growth

  • Which factors have the biggest impact on your profitability?*
  • Where does the majority of your new business come from?*
  • What is the most difficult part of your sales process?*
  • How would you describe your company's current growth stage?*
  • How difficult is it currently to hire qualified technicians or field employees?*

  • Hiring and Follow-Up

  • How do you primarily recruit new employees?*

  • To be eligible for the drawing and to receive the Industry Benchmark Report, please complete the below.

  • Would you be interested in participating in a follow-up discussion about industry trends and operational best practices to help steer the future of the industry?
  • Should be Empty: