Part-Time Medspa Receptionist/Front Desk (Client Experience-Focused)
***Licensed Estheticians or Esthetic Students Only***
Crystal Ngozi Beauty & Esthetics | Tucker, GA
Position: Part-Time Front Desk Receptionist Hours: Saturdays (with potential to grow)
Start Date: Immediate
About Us Crystal Ngozi Beauty & Esthetics is a four-time Best of Georgia award-winning corrective skincare clinic specializing in skin of color, located in Tucker, GA. We are a results-driven, clinical environment expanding our services this summer. We are looking for someone who takes pride in representing a brand with excellence — every client interaction matters here.
What You'll Do
- Greet and check in clients with warmth and professionalism
- Answer phones and respond to inquiries during clinic hours
- Process checkouts, collect payments via Square, and confirm rebooking before every client leaves
- Manage intake forms and ensure client files are complete before appointments
- Support client intake process
- Maintain front desk organization and clinic appearance
- Communicate appointment updates or client concerns to the lead esthetician
- Follow daily opening and closing checklists
What We're Looking For
- Professional, polished, and warm in person and on the phone
- Comfortable with technology — Square experience is a plus but not required
- Detail-oriented with strong follow-through
- Discreet and trustworthy — client information is confidential always
- Interest in skincare or wellness is a plus
- Reliable — Saturdays are non-negotiable clinic days
- We especially welcome esthetics students or those actively pursuing licensure — this role is a strong fit for someone building hands-on experience in a clinical medspa environment
- This is a part-time position — ideal for someone whose schedule and goals align with Friday/Saturday availability long-term
What This Is Not
This is not a casual front desk role. You are the first and last impression of a clinical brand. We need someone who shows up prepared, represents the brand with care, and takes ownership of the client experience from arrival to checkout.
What You Own From Day One
- Greet and check in clients with warmth and professionalism
- Handle client check-in and checkout from start to finish
- Answer phones and respond to inquiries using provided scripts
- Use Square for booking, checkout, and payment processing
- Execute rebooking scripts — every client leaves with a next appointment
- Manage intake forms and ensure client files are complete before appointments
- Maintain front desk organization and clinic appearance
- Complete daily opening and closing checklists
- Manage intake forms and client flow for IV therapy appointments
- Report client concerns or no-shows for follow-up tracking