• 5MBS Listener Satisfaction Survey

  • Your feedback will help us review our programming. The survey asks about your views on our music programs, presentation style, and scheduling. Responses will be kept anonymous and data will only be reported at an aggregated level. 

    The survey has three sections:

    Section A: General feedback about the station

    Section B: Questions about the music genres you listen to (you will only be asked questions that relate to genres you tell us you listen to in Section A)

    Section C: Some general background questions.

  • Section A — General Station Feedback

  • A1. How often do you listen to 5MBS?
  • A2. Overall, how satisfied are you with 5MBS?
  • A3. Which genre(s) do you listen to on 5MBS?

  • Section B — Genre Specific Questions

    • Classical section 

    • Section B1 — Classical

    • B1.1 How often do you listen to a classical music program on 5MBS? (e.g. Prelude, Cantabile, Sounds Classical, Classical in the Spotlight, Nocturne, Cantate Domino, On Wings of Song, Baroque & Before, Australian Musicians, Sunday Night Concert, Chamber Music, Discovery, Opera, Local Concerts, 20/21 Post Romantic, Live at the Concertgebouw)
    • B1.2 In a typical month, which of the following classical programs will you have listened to at least once?
    • B1.3 Overall, how satisfied are you with our classical music programs?
    • B1.4 How would you rate the variety of music genres presented in our classical programs (e.g. Baroque, Chamber, Classical, Modern, Romantic, Voice, etc)?
    • B1.5 Do you feel that the classical styles presented align with your personal preferences?
    • B1.7 How well do you feel the programs present a balance of well-known and lesser-known classical pieces?
    • B1.8 How satisfied are you with the quality of the music selection (e.g. repertoire, performances, recordings)?
    • B1.10 How informative are the comments by program presenters about the music composers and performers?
    •  
    • Jazz section 

    • Section B2 — Jazz

    • B2.1 How often do you listen to a jazz program on 5MBS? (e.g. Jazz Lunch, Jazz at 4/5, New in Jazz, Jazz Encounters, Jazz in the Spotlight, Jazz Moods, New York Jazz, Cafe Bijou, Cabaret Club)
    • B2.2 In a typical month, which of the following jazz programs will you have listened to at least once?
    • B2.3 How would you rate your overall satisfaction with the content of our jazz programs?
    • B2.4 How do you feel about the variety of jazz music genres offered by the station (e.g. bebop, big band, free jazz, jazz fusion, latin jazz, modern jazz, traditional etc)?
    • B2.5 How well do you think the music selection aligns with your personal tastes in jazz?
    • B2.6 Which of the following musical styles do you enjoy hearing the most on our jazz programs?
    • B2.8 How would you rate the quality of the on-air jazz presenters and their presentation of the music?
    • B2.9 How would you rate the balance between music and spoken content (e.g. commentary, interesting facts, personal experiences, background information)?
    •  
    • Blues section 

    • Section B3 — Blues

    • B3.1 How often do you listen to a blues program on 5MBS? (e.g. Friday River Blues, Saturday River Blues)
    • B3.2 How would you rate your overall satisfaction with the content of our blues programs?
    • B3.3 How do you feel about the variety of blues music genres featured in the programs (e.g. Delta blues, Chicago blues, Blues-rock, Gospel, British blues, Australian blues, etc)?
    • B3.4 Do you enjoy hearing a mix of classic blues and contemporary blues artists?
    • B3.5 Which of the following musical styles do you enjoy hearing the most on our blues programs?
    • B3.7 How would you rate the quality of the on-air blues presenters and their presentation of the music?
    • B3.8 How would you rate the balance between music and spoken content (e.g. commentary, interesting facts, personal experiences, background information)?
    • B3.9 Would you be interested in hearing more blues programs on 5MBS?
    •  
    • World section 

    • Section B4 — World Music

    • Section B4 — World Music
    • B4.1 How often do you listen to the world music program on 5MBS?
    • B4.2 How would you rate your overall satisfaction with the content of our world music program?
    • B4.3 How do you feel about the variety of world music genres featured in the program (e.g. Afrobeat, Reggae, Samba, Fado, Klezmer, Balkan, Rumba, Gnawa, Bossa Nova, etc)?
    • B4.4 Which musical styles or regions do you most enjoy hearing on the world music program?
    • B4.7 How would you rate the balance between music and spoken content (e.g. commentary, interesting facts, personal experiences, background information)?
    • B4.8 Do you find the commentary and background information provided during the world music program helpful and engaging?
    • B4.9 Would you be interested in hearing more world music programs on 5MBS?
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    • Section C — Listener Profile/Demographics

    • So that we know the general composition of those who have helpfully answered the questions about our music programs, please tell us a little about yourself. Note that this information will not enable anyone to identity you with your responses.
    • C1 Age group?
    • C2 Employment status?
    • C3 Location?
    • C4 At what times of day are you most likely to listen to the radio?
    • C5 How do you listen?
    • C6 Do you feel the current schedule of programs throughout the day suits your daily routine?
    • C8 Would you be open to a rotational schedule where certain programs are aired at different times on different days?
    • Thank you for taking the time to complete this questionnaire. Your participation and thoughtful responses are sincerely appreciated.
    • You are welcome to remain anonymous but if you would like to go into the draw for a prize, please enter your name and email address below.
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